Ratings based on 299 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Good to stay with family/kids
Comment from Hotel Management
16 Oct 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear KaranThank you so much for choosing MIMARU KYOTO NISHINOTOIN TAKATSUJI for your stay.We're happy to hear that our staff could help make your stay a pleasant one. Our front desk staff is always available to help our guests with anything they may need. We hope you could make lots of good memories in Kyoto, and we hope to see you again in the future!Best Regards, MIMARU KYOTO NISHINOTOIN TAKATSUJIFront Desk Team
5 out of 5
by A verified traveler

Posted 9 Oct 2024
Excellent room size for families with children. Felt like luxury accommodation. Have had nothing but good experiences with this chain. Location could be a bit more convenient but only a small negative.
Comment from Hotel Management
11 Oct 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front desk team, Hotel Management
Thank you for choosing MIMARU KYOTO NISHINOTOIN TAKATSUJI for your stay in Kyoto. We are so glad that you enjoyed our facilities and the room. We are sorry about the inconvenience during your stay. We will try our best to improve everything to welcome you back to Kyoto next time!
5 out of 5
by A verified traveler

Posted 3 Oct 2024
Comment from Hotel Management
7 Oct 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJIFront Desk Team, Hotel Management
Dear Chris, Thank you for choosing MIMARU KYOTO NISHINOTOIN TAKATSUJI for your stay. We're happy to hear that our staff could help make your stay pleasant. Our front desk staff is always available to help our guests with anything they need. We hope you made lots of good memories in Kyoto, and we hope to see you again in the future!
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Staff was extremely friendly and went above and beyond what was expected. Had a few hiccups and unexpected things come up during our trip and staff were happy and willing to assist. Our beautiful room was also very clean and spacious. Would be happy to stay here again if we ever come back to Kyoto.
Comment from Hotel Management
14 Sep 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front desk team, Hotel Management
Dear guest, Thank you for staying at MIMARU KYOTO NISHINOTOIN TAKATSUJI and leaving a review. Thank you for the kind words for our staff and it was our pleasure to help you during your stay. We are delighted to know that the room we prepared for you could meet your needs. We hope you had a great time in Kyoto and we are looking forward to welcoming you again in the future!Best regards,
5 out of 5
by A verified traveler

Posted 12 Aug 2024
Comment from Hotel Management
13 Aug 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front desk team, Hotel Management
Dear guest,Thank you for staying at MIMARU KYOTO NISHINOTOIN TAKATSUJI and leaving us a review. We are glad that you had a great time in Kyoto. We hope to see you again in the future!Best regards,
3 out of 5
by A verified traveler

Posted 6 Aug 2024
We got the suite with 2 twin bedsroom and 3 futons within a tatami room. It was a bit cramped for us but it made things very cozy. The bed was too close to the bathroom and toilet doors so some body contortions are needed. The futons were very comfy and I felt very well rested as the neighborhood is mostly for locals and it was very quiet at night being several minutes away from the main arterials. The room was perfectly cool for the hot summer days in Kyoto. We didn’t get a chance to use the kitchen, but did use the fridge with all the Family Mart and 7-11 goodies and Pocari Sweat. The closet is very small and access was a bit wonky with the slider partitions shared right next to the kitchen that made it a chore sometimes and we had to be careful to not pinch the fingers. The laundry facility had 4 pairs of coin washer dryers which we used almost daily due to the summer sweats. Try to catch it when everyone else is still out for dinner and be sure to clean the dryer lint filter before use for a quicker dry time. Walking the streets of Kyoto between nishiki market and back at night were super safe. Close to Shijo station about 10minute walk, great to catch for Nara and Tori gates. It was a bit of a walk to Randen station to catch the Vintage streetcar to the bamboo forest. The location is quite a long way from the busiest parts of Kyoto and Gion but felt like a good location to not be so close to the loud crowded tourist areas. Awesome little soba shop nearby.
Comment from Hotel Management
6 Aug 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear guest, Thank you very much for staying at MIMARU Kyoto Nishinotoin Takatsuji and taking the time out of your busy schedule to share your valuable feedback with us.We are pleased to hear that your stay was generally fulfilling.Thank you very much for your comments regarding our location. Our hotel is located near a train station and bus stops, making it easy to get to Kyoto's tourist attractions.We apologize for any inconvenience caused by the facilities in your room during your stay. We value your feedback above all else and will consider it when improving our services in the future.We hope you had a wonderful time in Kyoto, and we hope to see you again!
5 out of 5
by A verified traveler

Posted 6 Aug 2024
Comment from Hotel Management
27 Aug 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front desk team, Hotel Management
Thank you for choosing MIMARU KYOTO NISHINOTOIN TAKATSUJI for your stay, and thank you for your review. We are glad to hear that you had a wonderful stay with us. We are looking forward to welcoming you back to MIMARU next time!
5 out of 5
by A verified traveler

Posted 17 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Mimaru Kyoto Nishinotoin Takatsuji Front Desk Team, Hotel Management
Dear guest,Thank you for staying with us at MIMARU Kyoto Nishinotoin Takatsuji!We appreciate you taking the time to leave us this rating, and we hope to see you again in the future!Warm regards,MIMARU Kyoto Nishinotoin TakatsujiFront Desk Team
5 out of 5
by A verified traveler

Posted 16 Jul 2024
Property was wuiet and comfortable. Staff was very polite and helpful, and regular room cleanings were appreciated. We will definitely use this property again!
Comment from Hotel Management
16 Jul 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear ChristopherThank you so much for choosing MIMARU KYOTO NISHINOTOIN TAKATSUJI for your stay.We're happy to hear that our staff could help make your stay a pleasant one. Our front desk staff is always available to help our guests with anything they may need. We hope you could make lots of good memories in Kyoto, and we hope to see you again in the future!MIMARU Kyoto Nishinotoin TakatsujiFront Desk Team
5 out of 5
by A verified traveler

Posted 7 Jul 2024
Friendly staff, clean rooms and lots of restaurants and shops nearby.
Comment from Hotel Management
8 Jul 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear guest,Thank you very much for staying at MIMARU Kyoto Nishinotoin Takatsuji and taking the time out of your busy schedule to share your valuable feedback with us.We are very pleased to hear that you were satisfied with your stay and we appreciate your kind words of praise for our hotel and staff. Also, thank you very much for your compliments about our location. Our hotel offers easy access to public transportation and other various tourist attractions. We hope you had a wonderful time in Kyoto, and we hope to see you again!