Ratings based on 68 Verified Reviews

4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Oct 2024
We had a beautiful, relaxing, and very special few nights at Seryo - the property is gorgeous and spotless; the staff is friendly and accommodating; and the food was out-of-this-world! It’s obvious the owner and everyone at Seryo put a lot of love and care into both Seryo and the guest experience. We can’t wait to tell all our friends and family to come to Kyoto and stay at Seryo.
5 out of 5
by A verified traveler

Posted 8 Jul 2024
The property has some of the most stunning views and the staff were exceptionally kind and helpful. The food was magnificent and me and my wife loved our private onsen. It gave a much needed break from an otherwise busy vacation.
5 out of 5
by A verified traveler

Posted 27 May 2024
If you are looking for a traditional ryokan and a more remote area, this is the perfect place. Although it is about 45 mins from Kyoto train station, you will not be disappointed. Upon arrival, we were immediatelty greeted by the staff and welcomed with matcha tea while our bags were taken to our rooms. The rooms were very clean and beautifully decorated. Our room featured a private onsen overlooking the mountains. It was absolutely breathtaking. Both dinner and breakfast were amazing! We stayed one night and spent the next morning walking around the small town which was quite quaint and adorable. We would definitely stay here again!
5 out of 5
by A verified traveler

Posted 18 May 2024
The food is delicious! The host is very nice!
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Nice and peaceful place to stay from the business of Kyoto.
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Wonderful night in an authentic Ryokan
5 out of 5
by A verified traveler

Posted 12 Apr 2024
A wonderful experience. The property is beautiful, the staff are so attentive to your every need and the meal service was Michelin star worthy. A little out of the way to get to but well worth the trek. Would absolutely recommend to anyone considering this property
5 out of 5
by A verified traveler

Posted 10 Apr 2024
The property and staff were impeccable! We had a beautiful room with a private onsen and couldn’t be happier. The sakura were blooming right outside our window and the staff were extremely friendly and kind. 10/10
5 out of 5
by A verified traveler

Posted 5 Apr 2024
The property was beautiful. The bath, gardens, and room were all amazing. The meal offered was really good and they give you a welcome drink and snack. There are shops, places to eat, and shrines nearby with an opportunity to walk to a waterfall. The staff was very nice and attentive. Free shuttle to the nearest bus station. Amazing and peaceful stay. I highly recommend staying here.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2024 on Hotels