Ratings based on 26 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
by A verified traveler from Tornoto
Posted 13 Oct 2024
Great spot in Kyoto, on the metro but not too busy. A small boutique hotel, only 6 rooms, great for some quiet time after busy days. Didn’t eat in the restaurant, but it was often busy and smelt great.
Comment from Hotel Management
13 Oct 2024 by Hotel MATERIAL Seina , Hotel Management
Thank you so much for your great review for us!We are very glad that you enjoyed our hotel and had a comfortable stay here.We hope you'll back again, when you come here in the future and next time, you can enjoy the meal on the 1st floor!Sincerely,Hotel MATERIAL
by A verified traveler
Posted 23 Sep 2024
Staff were unprofessional and the place was filthy.
by A verified traveler
Posted 28 May 2024
Hotel material is located in such a great place. Easy walking to temples and shrines. Lovely views to the tree clad hills (very close) and easy access to buses and the subway. The front rooms (the smaller rooms) are nosy enough from the road.
The best thing of all was Geronimo the manager who was so friendly and welcoming, helpful and knowledgeable, he really made the hotel feel like a home from home. Thanks for a wonderful visit in kyoto.
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 2 Apr 2024
Large modern rooms, comfortable beds, excellent customer service and conveniently located. Loved the scent that was used throughout hotel as well!
by A verified traveler
Posted 29 Mar 2024
probably the nicest hotel I stayed at in japan. The owner is there to check you in and he was so very helpful the entire trip. He spoke perfectly fluent English and was willing to help with any thing that you need. 10/10 for him alone. They also have a ramen shop at first floor which was honestly one of the best we had in japan.
by A verified traveler
Posted 12 Mar 2024
We loved this property. It was a great blend of Japanese classic styling with modern touches. And it was in a nice quiet suburb. Absolutely recommend this place!
by A verified traveler
Posted 1 Jan 2024
Hotel Material was the perfect location to access all our Kyoto sightseeing. Many things on our must see list were in walking distance and transit (bus, rail, subway) were all a convenient walk away. The Hotel itself was adorable and staff friendly and helpful. A special thanks to Jeronimo who was the perfect host! I wish I could rate more than 5 stars!
by A verified traveler
Posted 4 Nov 2023
Loved our stay at Hotel Material!
We booked the Mini Room/ Double Room, which was a tad tight for my husband and I, but still plenty comfortable! (We only had carry on’s and backpacks, otherwise it would have been more difficult.)
Room: 5/5. Loved the balcony. Street noise can be heard, but it’s not terrible. Super clean. Great amenities. Super comfortable bed! Slept great!!
Bathroom: 5/5. Lovely toilet & toilet room. Great shower & shower room. Nice towels & amenities.
Staff: 5/5. Great communication prior to checking in, and after checking out. The gentleman (Jeronimo) was super helpful and personable! Such a great guy. The other two individuals I encountered were also nice, but not as great of English (no big deal since I know I’m a foreigner in their country.)
The location was great, but expect to walk a lot to get to the prime locations! They let us leave our luggage on our check-out day (check-out is at 10 am) to allow us to explore Kyoto more. So nice! (Also there is no breakfast or cafe in the building anymore, as a FYI.)
Thank you again so much for a great stay!! Absolutely recommend to everyone for their Kyoto travels! Great value!
Comment from Hotel Management
16 Nov 2023 by Jeronimo - Hotel MATERIAL, Hotel Management
Thank you for choosing Hotel Material and sharing your experience with us! We're happy to hear that you enjoyed your stay and found our Double Room comfortable.Your detailed feedback about the room, bathroom, and amenities is greatly appreciated. It's thrilled to know that our team could make your experience memorable with their assistance and warmth.We always try to accommodate our guest’s needs regarding their luggage, because we know that every minute is precious during a trip, especially a trip to Kyoto.Regarding the breakfast, it’s been a couple a years since our café was turned into a ramen restaurant, so we don’t serve breakfast anymore. We apologize for any confusion, because there are still pictures of the café when you search on the internet. Anyway, thank you again for your recommendation and kind words. We'd be honored to welcome you back on your next visit to Kyoto!
