Ratings based on 339 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Austin
Posted 15 Jan 2025
The hotel is well located near Kyoto Station and right in front of a beautiful shrine.
The rooms are spacious and well equipped.
Amenities can be taken from the Lobby.
They do not offer cleaning service every day and you need to bring your towels to the reception to get new ones.
They have amazing public bath (onsen) facilities!
But honestly the best is the Staff! They are very kind and caring, always going above and beyond to help you even with the language barrier.
They helped us get a doctor's appointment at a nearby clinic that has English speaking staff and have been following on how are we feeling after seeing the doctor.
I really recommend this hotel specially for the people ❤️👌🫰
by A verified traveler
Posted 12 Jan 2025
Perfect location. Staff very friendly. Close to train station.
Comment from Hotel Management
17 Jan 2025 by HOTEL KUU KYOTO くちこみ担当, Hotel Management
Thank you so much for your kind review!We're delighted that you had a great experience and appreciated our excellent location and friendly team. It's wonderful to know that our proximity to the train station made your stay even more convenient.We look forward to having the pleasure of hosting you again soon!Best regards,PH WeiHOTEL KUU KYOTO
by A verified traveler
Posted 2 Jan 2025
Excellent
Comment from Hotel Management
3 Jan 2025 by HOTEL KUU KYOTO くちこみ担当, Hotel Management
Thank you for your wonderful feedback!We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon! Best regards,YH ChoiHOTEL KUU KYOTO
by A verified traveler from Dresher
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Chen ,Hotel Kuu Kyoto , Hotel Management
Thank you for staying with Hotel Kuu Kyoto. and thank you so much for your perfect score for us.It is great that you did enjoy your stay here.It is our honor to be part of your precious moment in Kyoto. thank you and we do happy to serve you in well better in your next Kyoto trip.
by A verified traveler from San Francisco
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Chen ,Hotel Kuu Kyoto , Hotel Management
Thank you for staying with Hotel Kuu Kyoto. and thank you so much for your perfect score for us.It is great that you did enjoy your stay here.It is our honor to be part of your precious moment in Kyoto. thank you and we do happy to serve you in well better in your next Kyoto trip.
by A verified traveler
Posted 14 Dec 2024
Quiet hotel, clean space. Comfortable, has hot spring. Walk near dining areas.
Comment from Hotel Management
15 Dec 2024 by HOTEL KUU KYOTO くちこみ担当, Hotel Management
Thank you very much for taking the time to provide us with your valuable feedback. We are glad to hear that you found our hotel to be quiet and that the space was clean and comfortable.We appreciate you mentioning the public bath as well. It is pretty popular among our guests, and we are sure it is good experience to start and end your day. We have two bath facilities, and large one has outdoor bath and sauna. Thank you once again for choosing us, and sharing your experience in Kyoto. We look forward to welcoming you back again in the near future. Best regards,HOTEL KUU KYOTO
by A verified traveler from Oakville
Posted 6 Dec 2024
Nice staff and good service
Comment from Hotel Management
7 Dec 2024 by Chen ,Hotel Kuu Kyoto , Hotel Management
Thank you for your kind words! We are so happy to hear that you were pleased with our staff and the service provided. Our team always strives to create a welcoming and comfortable atmosphere for our guests, and it's wonderful to know that we met your expectations. We look forward to welcoming you back in the future! Best regards, Chen, Hotel Kuu Kyoto
by A verified traveler from Seattle
Posted 1 Dec 2024
Location and friendly staff.
Comment from Hotel Management
5 Dec 2024 by HOTEL KUU KYOTO くちこみ担当, Hotel Management
Thank you very much for your kind words.We are thrilled to hear that you enjoyed our location and found our staff to be friendly. Situated in front of Higashi Honganji temple, we offer easy access from Kyoto station, as well as the great view of the temple. you may easily find places to eat, drink and shop around the area, and we hope you had a great experience with us regarding the location. We truly appreciate your kind words about staff service as well. Your satisfaction is our top priority, and we hope to welcome you back soon for another great stay. Best, On, HOTEL KUU KYOTO
by A verified traveler
Posted 28 Nov 2024
Very nice people
Comment from Hotel Management
6 Dec 2024 by Chen ,Hotel Kuu Kyoto , Hotel Management
Thank you so much for your kind words! We are delighted to hear that you had a positive experience with our team. Our staff takes great pride in providing excellent service, and your feedback means a lot to us.We hope to welcome you again soon!Warm regards,Chen,Hotel Kuu Kyoto
by A verified traveler
Posted 16 Nov 2024
