Ratings based on 325 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Hotel was fantastic. It was ideally located and the rooms were fairly large. Staff was helpful and pleasant. If I ever return to Kyoto, I'm staying here.
Comment from Hotel Management
3 Nov 2024 by Hotel Alza kyoto, Hotel Management
Dear Benjamin,Thank you very much for your recent stay with us and your kind review. we are very happy to see you enjoyed stay here and are satisfied with our facilities and the service of our staff, we are looking forward to seeing again for your next trip in Kyoto. Kind regards, Hotel Alza Kyoto
by A verified traveler
Posted 31 Oct 2024
A must stay in Kyoto. Hotel is located right on the river in a central area that’s easy to walk to restaurants and shops. They served a traditional Japanese breakfast and even accommodated my vegan diet. The hotel is basic, no amenities, but the room and bathroom were quite large. We had a great experience.
Comment from Hotel Management
31 Oct 2024 by SUSHMA, Hotel Management
Dear Kelsey, Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards, Hotel Alza Kyoto
by A verified traveler
Posted 30 Oct 2024
I absolutely loved this property. Quite yet convenient. We loved the quaint , walkable neighborhood. It was recommended by a colleague from London and it did to disappoint. Well done team Hotel Alza.
Comment from Hotel Management
30 Oct 2024 by SUSHMA, Hotel Management
Dear Christine, Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards, Hotel Alza Kyoto
by A verified traveler
Posted 27 Oct 2024
Hotel Alza is a lovely boutique hotel in a great location in Gion. Staff is very friendly and helpful. The room size is very generous for Japanese standards and the amenities ( like micro bubble bath ) are super enjoyable. 2 things to improve: the breakfast is very limited in choice and more like a prepacked version rather than a lovely food option. We had to eat it in our room because dining area downstairs is too limited to cater for all guests. Also, for what we paid I would have expected an English language channel on TV or at least the possibility to connect to Netflix. Otherwise, we had a nice stay. Thank you 😊
Comment from Hotel Management
28 Oct 2024 by Hotel ALZA Kyoto Rita, Hotel Management
Dear Hae Uk , Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards,
by A verified traveler
Posted 26 Oct 2024
Excellent property! Clean, friendly, great second! Perfect neighborhood and walkable to some great sights, food and fun! Highly recommend this place!
Comment from Hotel Management
27 Oct 2024 by Hotel ALZA Kyoto WANG, Hotel Management
Dear Jonathan, Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards
by A verified traveler
Posted 25 Oct 2024
Really enjoyed my stay here. Lovely hotel that is very conveniently located and in a beautiful and relatively quiet area. Absolutely no complaints, would recommend to anyone visiting Kyoto, and would stay here again.
Comment from Hotel Management
27 Oct 2024 by Hotel ALZA Kyoto WANG, Hotel Management
Dear Christopher, Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards
by A verified traveler from Richmond
Posted 11 Oct 2024
Like the area and hotel is very well designed and layout.
Comment from Hotel Management
27 Oct 2024 by Hotel ALZA Kyoto WANG, Hotel Management
Dear Li , Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards,
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Hotel ALZA Kyoto WANG 編集 削除, Hotel Management
Dear BINGRONG , Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards
by A verified traveler
Posted 23 Sep 2024
Hotel Alza was so well located near the train station and walking distance to lots of bars, restaurants, areas like Pontocho Alley and Gion district and Nishi Market. The beds were super comfortable by Western standards, the room was huge in space and well stocked. I loved my city view Double room because it had a cute seating area around a little tea set table couch. I would definitely stay here again!
Comment from Hotel Management
23 Sep 2024 by Hotel Alza Kyoto, Hotel Management
Dear CONNIE, Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards, Hotel Alza kyoto SUSHMA
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
27 Oct 2024 by Hotel ALZA Kyoto WANG, Hotel Management
Dear Maria , Thank you for choosing our hotel and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and sincerely looking forward to welcome you back again! With best regards
