Ratings based on 7 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jul 2023
This is the perfect place for an authentic Japanese experience. The staff are wonderful and the meals are superb. Tranquil surroundings with a 5 star multi-course meals each day for breakfast and dinner. The sauna and hot baths were great for winding down after a day of touring. Touring was easy because bus lines and train lines are nearby.
We were sorry to leave the Tea House and really hope to return some day.
Comment from Hotel Management
18 Jul 2023 by Sonobe, Hotel Management
Thank you very much for staying at our hotel. And thank you very much for your very high evaluation and very encouraging impressions. We will continue to make this an inn where everyone can relax comfortably. When you come to Kyoto again, please stay at our inn. We are looking forward to serving you.Thank you.
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
13 Jul 2023 by Sonobe, Hotel Management
このたびは弊店にご宿泊をいただき、誠にありがとございました。またこのたび、大変高いご評価をいただき、誠にありがとうございました。重ねて御礼申し上げます。担当させていただきました係の者にも共有させていただきます。これからも精進してまいります。次回また、機会がございましたら、ぜひお越しください。またのご来店を、従業員一同、心よりお待ち申し上げております。ありがとうございました。
by A verified traveler
Great Ryokan
Posted 3 Dec 2019 on HotelsWe had a lovely stay at the Heihachi Tea House Inn. We only stayed for one night, but the service was excellent. They were so welcoming to us! The booking including breakfast and dinner, although that was not made clear by hotels.com. We had a delicious traditional Japanese meal in a private room. The Inn is a bit out of the way, so I would recommend going and really enjoying the Inn itself. We would stay again!
Comment from Hotel Management
5 Dec 2019 by Shingo, Hotel Management
Thank you very much for coming with us.
We are vrery grateful for your favorable comment,
which gives us an incentive to better serve our customers.
As always, we will do our best to serve you.
If you have a chance to visit Japan again,
please give a thought to stay with us.
We look forward to the pleasure of serving you again.
by A verified traveler
Posted 3 Aug 2018
Beautiful place and excellent service. Would definitely stay here again in a heart beat.
Comment from Hotel Management
5 Aug 2018 by Shin, Hotel Management
Thank you very much for staying at our inn.
Also, thank you very much for your highly appreciated evaluation.
We are looking forward to the pleasure of serving you again in the near future.
by A verified traveler from Meguro
Posted 12 Sep 2021
老舗の建物・造作が古いことは当たり前で、その古いものにしかるべき手を加えて今どきの感覚でも快適に過ごせるようにされていらっしゃることに敬意を覚えました。
女将さん、若女将さん、仲居さん、どなたの接遇も心地良いものでした。
夕食も朝食も手間かけることを惜しんでいない御料理という印象でとても満足しました。
また訪れたいお宿です。
Comment from Hotel Management
17 Sep 2021 by sonobe, Hotel Management
このたびは弊店にご宿泊を賜り、誠にありがとうございました。大変高いご評価をいただき、誠にありがとうございました。施設面につきましては、ご指摘の通りでございます。少しずつ、できるところから改修していきたいと考えております。また、京都にお立ち寄りのときは、ぜひ、お越しください。従業員一同、心よりお待ち申し上げております。ありがとうございました。
by A verified traveler from 福岡
Posted 30 Jan 2020
スタッフの方々、旅館の雰囲気、お食事どれもとても良かったです。しかし、夕御飯が19時までという説明がHPや事前説明など無かったので記載しておくと分かりやすいと感じました。
Comment from Hotel Management
1 Feb 2020 by 園部, Hotel Management
このたびはご来店くださいまして、誠にありがとうございました。また、高いご評価並びにコメントをいただき、ありがとうございます。ホームページには、時間のことが記載されているものとばかり思っておりました。確認いたしましたところ、エクスペディアには記載がございませんでした。申し訳ございませんでした。現在、記載にお願いをしておりますが、時間を記載する箇所がないのでどうするのかを検討されております。
次回また、機会がございましたら、どうぞよろしくお願い申し上げます。
またのご来店を、従業員一同、心よりお待ち申し上げております。
by A verified traveler
Posted 8 Jun 2018 on Hotels
숙박비가 좀 비싸긴 합니다만, 완벽에 가깝도록 노력하는 모습이 참 좋았습니다.
체크인 예정시간을 알려주면 담당자가 나와서 기다립니다.
다른 료칸들처럼 방에서 체크인하고 설명 듣습니다. 그래서 체크인이 매우 편합니다.
객실은 편의시설이 거의 없고, 좁습니다. 그러나 전망이 좋고 물소리가 편안하게 들립니다.
객실은 2층이고 식사는 아랫층의 별도의 독립된 방에서 하게 됩니다. 료칸에서 방에서 식사를 하면 답답하고 짐도 지저분해서 좀 불편한데, 이 부분이 참 마음에 들었습니다.
목욕탕이 별도로 있는데, 객실수가 워낙 적어서 아무도 마주치지 않습니다.
오래 된 목욕탕이 정겹고 좋습니다.
헤이하치자야에서 무엇보다 좋은 점은 정원입니다.
정원이 아주 좋아서 근처에 아무 것도 즐길거리가 없더라도 좋습니다.
Comment from Hotel Management
21 Jul 2018 by Shingo Sonobe, Hotel Management
Thank you very much for your message.
We are looking forward to pleasure of sarving you again.
