Ratings based on 29 Verified Reviews
4.8 Room cleanliness
5.0 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Markham
Posted 25 Nov 2024
The Family Inn Kei was close walking distance to a few excellent temples and shrines. For public transportation, bus service is minutes away, Tokufuji Stn (next to Family Mart convenience store) JR and Main subway system is a short walk (under 10 minutes) and Kyoto Station less than a 15 minute walk away. Lawson's convenience store is just a minute or two walk! Not too central for many restaurants, but we used the microwave for most dinners.
Comment from Hotel Management
26 Nov 2024 by Family Inn KEI, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.I am very happy to read that you had a comfortable stay.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
by A verified traveler
Great find!
Posted 19 Jun 2024 on HotelsThis is a great place at a reasonable price. It was nice to have three beds and was plenty of space for three adults. The washing machine was very useful and the balcony was the perfect place to hang our clothes. The staff are amazing!
Comment from Hotel Management
19 Jun 2024 by Family Inn KEI, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.I am very happy to read that you had a comfortable stay.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
by A verified traveler
Neat but small.
Posted 9 May 2024 on HotelsThe property is nearly new. It is only 5 minutes walk to the bus stop and 15 minutes from Kyoto station. Everything was clean and perfect except room spaces. We are a family of 4 adults and it was really small for us. There is a small kitchen but no place to sit, no table. It is good for sleeping only.
Comment from Hotel Management
10 May 2024 by Family Inn KEI, Hotel Management
Thank you for staying with us.Thank you for your feedback.I'm sorry for making you don't feel relax.We will do our best every day to make your stay comfortable.I'm looking forward to seeing you coming again.
by A verified traveler
Posted 17 Apr 2024
Such a great place to stay! Was super clean and more than comfortable for 2 people. 8 min walk to 2 train stations with convenience stores nearby. Felt like a super safe place to walk to at night. Made our trip to Kyoto a great time!
Comment from Hotel Management
25 Apr 2024 by Family Inn KEI, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.I am very happy to read that you had a comfortable stay.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
by A verified traveler
Posted 9 Apr 2024
This was one of the best properties we stayed in Japan. We were very happy with the place. Very clean and well-maintained. Definitely recommend
Comment from Hotel Management
25 Apr 2024 by Family Inn KEI, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.I am very happy to read that you had a comfortable stay.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
by A verified traveler
Posted 9 Apr 2024 on Orbitz
Very clean and simple cooking facilities are provided.
Comment from Hotel Management
25 Apr 2024 by Family Inn KEI, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.I am very happy to read that you had a comfortable stay.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
by A verified traveler
Posted 10 Mar 2024 on Hotels
Very clean, good location
Comment from Hotel Management
4 May 2024 by Family Inn KEI, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.I am very happy to read that you had a comfortable stay.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
by A verified traveler
Posted 1 Jan 2024
All good
Comment from Hotel Management
31 Jan 2024 by Family Inn Kei Shinobu, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.I am very happy to read that you had a comfortable stay.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
by A verified traveler from Ridgewood
Posted 15 Dec 2023
Wow!! The best stay we had in Kyoto!!! Wonderful room! Pleasant. All the amenities needed and more. Would return here and I highly recommend it!!!
Comment from Hotel Management
31 Jan 2024 by Family Inn Kei Shinobu, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.I am very happy to read that you had a comfortable stay.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
by A verified traveler
Posted 30 Nov 2023
Clean, easy access, grocery close by.
Comment from Hotel Management
4 Dec 2023 by Family Inn KEI, Hotel Management
Thank you for staying with us.Thank you for your feedback, too.We will do our best every day to make your stay comfortable.We are looking forward to seeing you again.
