Ratings based on 4 Verified Reviews
4.5 Room cleanliness
4.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Okay
Posted 8 May 2024 on HotelsVery steep and narrow stairs up to bedrooms - have to walk sideways. Unable to take luggage up there. No laundry facilities although advertised. The location was convenient.
Comment from Hotel Management
9 May 2024 by Connect inn Kyoto, Hotel Management
Thank you very much for using our hotel.Our hotel is a renovated house typical of Kyoto, Japan.Customers who imagined the hotel as a business hotel may be a little dissatisfied with their stay.However, it is a hotel that will satisfy those who want a hotel typical of Kyoto.Thank you for your valuable feedback.All of our employees will work hard to improve our customer service every day and ensure that all customers are satisfied.Thank you very much.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Connect inn Kyoto, Hotel Management
この度は当ホテルをご宿泊頂き、誠にありがとうございます。また京都にお越しの際はスタッフ一同お客様のご宿泊をお待ちしております。ありがとうございました。
by A verified traveler
Posted 9 Nov 2023
Great little house, close by to temples and parks with cherry blossoms. Great array of restaurants nearby.
Comment from Hotel Management
13 Nov 2023 by Connect inn Kyoto, Hotel Management
Thank you for staying with us.We are also very happy about the high reviews.We will continue to strive to satisfy our customers.Please come and stay with us again when you come to Kyoto.We look forward to seeing you again.
by A verified traveler
Posted 1 May 2023 on Wotif
The home was clean and had wifi. Despite previous reviews that there were a lack of cooking and washing up utensils, they will still insufficient and we had to source our own. Sadly, the property manager would not help us book a taxi from the accommodation to the station so we struggled with our suitcases on a main road for 25 minutes before we could get a taxi to accept our fare to the Shinkansen station. This is a narrow, more traditional property better suited to Japanese people than westerners.
Comment from Hotel Management
2 May 2023 by Kanade, Hotel Management
We are sorry about the lack of cooking utensils, that was our miss. For booking taxi, we had tried calling 10 different taxi companies but none of them had available taxi due to the on-season. We apologize that we can’t be of help.
