Citadines Karasuma-Gojo Kyoto

3.5 star property
Hotel with a 24-hour front desk, a quick walk to Kawaramachi Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Karasuma-Gojo Kyoto

Property amenity
Down comforters, in-room safe, desk, blackout drapes
Front of property
Property amenity
Point of interest
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Laundry
  • Kitchen

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

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About the neighborhood

Map
432 Matsuya-cho Gojo-dori, Karasuma-higashiiru Shimogyoku, Kyoto, Kyoto, 600-8105

What's nearby

  • Kawaramachi Street - 8 min walk - 0.7 km
  • Kyoto Tower - 13 min walk - 1.2 km
  • Nishiki Market - 14 min walk - 1.2 km
  • Kiyomizu Temple - 3 min drive - 2.1 km
  • Nijō Castle - 4 min drive - 3.0 km

Getting around

  • Gojo Station - 1 min walk
  • Kiyomizu-gojo Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 90 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪横浜天下鳥烏丸五条店 - ‬2 min walk
  • ‪蕎麦の実よしむら - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪カプリ食堂 - ‬3 min walk

About this property

Citadines Karasuma-Gojo Kyoto

Hotel near Kawaramachi Street
Located close to Kyoto Tower and Nishiki Market, Citadines Karasuma-Gojo Kyoto provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A vending machine, concierge services, and a front-desk safe
  • Bicycle parking, a water dispenser, and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 124 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 26-inch HDTVs with satellite channels and DVD players
  • Eco-friendly cleaning products, kitchenettes, and refrigerators

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (JPY 1,650 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,650 for adults and JPY 1,650 for children

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power outage will take place on October 1, 2024 from 11 AM-4 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per day
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Self parking fee: JPY 1650 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Karasuma-Gojo
Citadines Karasuma-Gojo Hotel
Citadines Karasuma-Gojo Hotel Kyoto
Citadines Karasuma-Gojo Kyoto
Citadines Kyoto
Citadines Kyoto Karasuma-Gojo
Karasuma-Gojo Kyoto
Kyoto Citadines
Kyoto Karasuma-Gojo
Citadines Kyoto Karasuma Gojo Hotel Kyoto
Citadines Kyoto Karasuma-Gojo Aparthotel
Citadines Karasuma-Gojo Aparthotel
Citadines Kyoto Karasuma Gojo
Citadines Kyoto Karasuma-Gojo Hotel
Citadines Karasuma Gojo Kyoto
Citadines Kyoto Karasuma Gojo
Citadines Karasuma-Gojo Kyoto Hotel
Citadines Karasuma-Gojo Kyoto Kyoto
Citadines Karasuma-Gojo Kyoto Hotel Kyoto

Frequently asked questions

Is Citadines Karasuma-Gojo Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Citadines Karasuma-Gojo Kyoto?

Self parking is available for JPY 1650 per night. Limited spots are available.

What time is check-in at Citadines Karasuma-Gojo Kyoto?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Karasuma-Gojo Kyoto?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Karasuma-Gojo Kyoto located?

Located in Shimogyo Ward, this hotel is within a 15-minute walk of Kawaramachi Street, Kyoto Tower, and Nishiki Market. Kiyomizu Temple and Yasaka Shrine are also within 2 mi (3 km). Gojo Station is only a 2-minute walk and Kiyomizu-gojo Station is 9 minutes.

Citadines Karasuma-Gojo Kyoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1007 reviews" "
Rating 8 - Good. 310 out of 1007 reviews" "
Rating 6 - Okay. 41 out of 1007 reviews" "
Rating 4 - Poor. 9 out of 1007 reviews" "
Rating 2 - Terrible. 9 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lyla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good with the hotel. Location wasn't perfect but not bad! :)
Stayed 1 night in Sep 2024

2/10 Terrible

Willis, Ft Laudable

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked my reservations 10 months out and 1 months before the trip my reservations were canceled and re-booked to another hotel and we had to pay for an upgrade to the original room we had booked.
Stayed 3 nights in Oct 2024

10/10 Excellent

LORRAINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent reception staff helpful .Hotel was in walking distance of quiet a few attractions and restaurants. Over all ideal hotel very clean and well equipped small kitchen area and a launderette in the basement .just waiting in hotel now to go to the airport for ourreturn flights ,would definitely recommend this hotel.
Stayed 9 nights in Sep 2024

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff. Clean. I just wish there was a gym like the Citadines in Tokyo.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jethro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Great location and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Spacious rooms with a small kitchenette. Friendly, helpful staff.
Stayed 1 night in Jul 2024

4/10 Poor

Rose

Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning made us sick unlike other hotels
Stayed 7 nights in Jul 2024

10/10 Excellent

Anelia

Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to most shopping areas and the staff is extremely helpful! Laundry services were convenient and easy to use
Stayed 3 nights in Jul 2024

6/10 Okay

shao

Stayed 3 nights in Jul 2024

8/10 Good

Braulio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Lovely area to walk and shop.
Stayed 1 night in Jul 2024

8/10 Good

Braulio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous place. Easy to access Train and bus stations. Laundry was a little bit of a problem. I'd recommend the hotel to provide Laundry service in the future. Nevertheless, everything else was excellent.
Stayed 10 nights in Jun 2024

10/10 Excellent

Myrla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!

8/10 Good

Myrla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The key didn’t work then it turned out they issued the wrong room. Someone else was staying in the room. For all the trouble, you would like they would upgrade the room.
Stayed 5 nights in Jun 2024

10/10 Excellent

hiu fai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Rare find in Kyoto with onsite parking
Stayed 2 nights in Jun 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Spacious room
Hotel was in a good location and rooms were spacious. The only thing was that the comforter was a little thin and there were only 2 very flat pillows on the bed for 2 people. So sleeping wasn’t the most comfortable. However, overall the stay was good and staff were friendly and spoke great English.
Stayed 4 nights in Jun 2024

10/10 Excellent

Herma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Front desk personnel was fluent in English & assistive during check-in. A small store nearby the hotel sells reasonably priced vegetables & watermelon. Location is walkable to restaurants. Con: The parking provided is not suitable for cars above 155cm. Paid parking lots nearby the hotel was informed by the front desk personnel with a printed map.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service, and very clean hotel
Stayed 3 nights in Jun 2024

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price paid. Staff are nice and helpful. Subway is right outside of the hotel. Convenient location to food, shopping and attractions. Didn't try breakfast in the hotel because of the food. lack of ventilation in basement where breakfast and laundry at the same floor. Laundry machines were dated and didn't clean/dry properly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accumulating!!
Stayed 13 nights in Jun 2024

10/10 Excellent

patsy

Traveled with family
Good
Stayed 8 nights in Jun 2024

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for 1 night in the studio room which was really spacious but felt that the room was outdated and some of the furniture pieces like the couch and chairs could be upgraded. Was not as nice as some of the other 3 star hotels we stayed in Japan. Location is convenient as it is very close to Gojo station and a 7-11 is across the street. Staff were friendly and spoke very good English.
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accomodations
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024