Ratings based on 200 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
This hotel has great parking, good food and spacious clean rooms! I would definitely stay here again!
Comment from Hotel Management
9 Dec 2024 by Juan, Hotel Management
Thank you for your kind review! We're so glad you enjoyed the parking, food, and spacious rooms. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Dec 2024
Great place to stay!
Comment from Hotel Management
7 Dec 2024 by Juan, Hotel Management
Many thanks for your review
by A verified traveler
Posted 25 Nov 2024
The hotel was clean. Room was cozy. staff were warm and pleasent.
Comment from Hotel Management
25 Nov 2024 by Juan, Hotel Management
Thank you for your kind review! We're so glad you enjoyed your stay, and we appreciate your compliments on our cleanliness, cozy rooms, and friendly staff. We hope to welcome you back soon!
by A verified traveler from Frisco
Posted 22 Nov 2024
Amazing views. Our room had a window you could see the lake and mountains from. The staff was nice and room was super clean and comfortable . Highly recommend !
Comment from Hotel Management
22 Nov 2024 by Juan, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you enjoyed the stunning views from your room, as well as the comfort and cleanliness of your stay. It’s great to know that our staff made a positive impression as well. We truly appreciate your recommendation and look forward to welcoming you back in the future!
by A verified traveler
Posted 19 Nov 2024
Great location! Our room had an amazing view. Really enjoyed the restaurant and bar.
Comment from Hotel Management
20 Nov 2024 by Juan, Hotel Management
Thank you for your kind words! We're thrilled you enjoyed the location, room view, and our restaurant and bar. Hope to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Juan, Hotel Management
Many thanks for your review
by A verified traveler
Posted 17 Nov 2024
We arrived after dark and left before sunrise each day so I can’t comment on the exterior of the property. But the room was clean, the restaurant served good food and the staff was helpful. The patrons of the bar seemed to enjoy themselves but we didn’t stop by ourselves. Would definitely recommend!
Comment from Hotel Management
18 Nov 2024 by Juan, Hotel Management
Thank you for your kind review! We're glad to hear you enjoyed the clean room, good food, and helpful staff. We appreciate your recommendation and hope to welcome you back soon!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Juan, Hotel Management
Many thanks for your score
by A verified traveler
Posted 22 Oct 2024
We didn’t receive the warmest welcome when we arrived. Said after he had us mixed up with another traveller arriving later than us. We had only booked an hour before so that might have been frustrating for them. We were planning to travel further but we didn’t know the area that well so thought we better get a room for the night and this place looked great and had nice reviews. Hotel was very nicely decorated, it was clean, as were the rooms and bathrooms and it was quiet. It was a nice respite from a long day of travel.
Comment from Hotel Management
23 Oct 2024 by Juan, Hotel Management
Thank you for your feedback! We're glad to hear you enjoyed the decor, cleanliness, and peaceful atmosphere of our hotel. We apologize for the mix-up at check-in and appreciate your understanding. We hope to welcome you back for a warmer experience in the future! Safe travel
by A verified traveler
Posted 20 Oct 2024
The hotel stands on quite a busy road in to Skye so during our stay there was quite a lot of cars and trucks going past. There is a spar shop located next door for any essentials and the town itself is a few miles down the road.
I believe that the hotel has a few arrangements set up with companies who drop large groups off there as a stop over before / after their trips over to Skye. We found as customers on a one night stay there was no great customer service given when we arrived and we didn’t see anyone at all when we left? Both times we did notice most of the staff who were possibly family members grouped in areas talking or eating and completely switching off from their customers?
It’s a nice enough hotel for one night, we didn’t eat there as the prices were very inflated. Clean, warm and enough free parking. Best feature was the view over looking loch Alsh.
Comment from Hotel Management
20 Oct 2024 by Juan, Hotel Management
Thank you for taking the time to share your experience. We’re glad to hear you enjoyed the view over Loch Alsh and found the hotel clean and warm.We appreciate your comments regarding customer service and will share them with our team to improve our guest experience. Your feedback is invaluable as we strive to provide the best stay possible.We hope to welcome you back in the future!
