Ratings based on 7 Verified Reviews
4.7 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2019 on Hotels
Simple, basic, clean, perfect!
by A verified traveler
Excellent for 1 day stays
Posted 28 Oct 2018 on HotelsBasic small room but new, super clean and great service.
by A verified traveler
Adequate with friendly staff
Posted 28 May 2018 on HotelsMajority of hotels trying to rip you off because of champions league final but at least this was reasonably priced tho still too much for a normal night. Natalie on reception very friendly and helpful as was lady on checkout. No windows in room but did the job for one night to get head down. Short walk into centre about a mile, spotlessly clean
by A verified traveler from London
Room ok but horrible receptionist
Posted 7 Apr 2018
Pros: Location, clean room
Cons: Receptionist, booking system
Location: Walking distance to the railway station, but a bit far from metro
Mixed feelings about this one. Somehow my booking was lost so when I showed up my room was not available. Unfortunately this was at 2am so very inconvenient. I did sent them a text letting them know I would arrive by this time and they said no problem. Receptionist kept insisting check in was only after 1pm, she didn's understand that I had booked for the night I arrived. She then literally closed the door in my face. Very rude!
After I called the management they did help me find a room in the hostel around the corner (but only after I insisted, receptionist was very reluctant to help me out). They ended up paying for the hostel and gave me a discount on the next night when they did have a room. So I guess it was solved in a friendly professional matter.
The room itself was clean, and the place is conveniently close to the railway station.
All in all I wouldn't recommend the place as long as they don't fix the booking system. I don't know if it's their fault or Expedia's, but either way it needs to be solved. I do have to say management was very friendly and supportive the next day, but I suggest they give the receptionist some training in customer friendliness.
by A verified traveler
Posted 2 Nov 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by Лариса, Hotel Management
Спасибо за оценку!
by A verified traveler
Хороший отель
Posted 12 Aug 2019 on HotelsОтель находится в пешей доступности от главного ж/д вокзала. Небольшой и чистый номер. Хороший санузел.Есть общая зона для принятия пищи, где стоит холодильник, кофеварка,. микроволновка, стол, посуда. Это очень удобно! Кондиционер в номере.Хорошее постельное белье. Дают тапочки
Comment from Hotel Management
14 Aug 2019 by Лариса, Hotel Management
Елена, благодарим Вас за отзыв и оценку!
by A verified traveler
Posted 5 Aug 2018 on Hotels
Comment from Hotel Management
14 Sep 2018 by Larisa, Hotel Management
Thanks for feedback!