Ratings based on 9 Verified Reviews

4.3 out of 5
100% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Feb 2021
Uniquely located outside of Kiev. A little difficult to find, and you’ll need to coordinate with reception to enter the property in order to pass the gate guard.
Comment from Hotel Management
8 Feb 2021 by Andrew, Hotel Management
Thank you for your feedback. We were very pleased to serve you in our complex:) Hope to see You soon.
5 out of 5
by A verified traveler

Last night in Kyiv

Posted 17 Oct 2020 on Hotels
Very nice family spa hotel near Borispol Kyive Airport. Check in was easy and very pleasant reception staff. The Spa was excellent with big steam room and outdoor Jacuzzi. The rooms were comfortable with a nice Ensuite shower. Very clean. The dinner and breakfast menu were basic, but OK for 1-2 nights.
3 out of 5
by A verified traveler

Very nice spa but children run riot

Posted 17 Oct 2019 on Hotels
The staff were very friendly (with good English speaking ability) and the spa facilities were great. However, it was disappointing that children of irresponsible parents were allowed to run around the restaurant screaming loudly at 9pm at night. This was i) a safety hazard for staff carrying hot food and crockery from the kitchen; ii) disrespectful to the musician; and iii) unfair on the comfort of other guests who expect a relaxing meal at this time. Unfortunately the staff and management refused to speak to the parents or do anything about it, even though this behaviour breached the hotel's own rules. We appreciate that the situation may be different during the week and not over a holiday weekend when there are fewer children.
4 out of 5
by A verified traveler

Posted 24 Dec 2018 on Hotels
Comment from Hotel Management
8 Feb 2019 by andrew, Hotel Management
Dear Henrik, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Thank you again, and we look forward to seeing you on your next trip to Kiev!
4 out of 5
by A verified traveler

Posted 9 Dec 2018
Clean, modern, amenities, a bit difficult to locate, having signs on the road would help.
Comment from Hotel Management
13 Dec 2018 by Andrew, Hotel Management
Dear Ramses, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Thank you again, and we look forward to seeing you on your next trip to Saskatoon!
4 out of 5
by A verified traveler

Nice

Posted 12 Sep 2018 on Hotels
It was pleasant
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Feb 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2021
4 out of 5
by A verified traveler

Relaxing

Posted 14 Jul 2021 on Hotels
Trevlig ställe , stilren, liten ute pool , stor fitness hall. Inomhus pool stor, spa vacker och ren .