Ratings based on 500 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Oct 2024
Excellent everything: location, staff, cleanliness and safety
Comment from Hotel Management
9 Oct 2024 by Reservation department, Oksana, Hotel Management
Dear Michael! Thank you for all your kind words, hope to see you again in our hotel!
5 out of 5
by A verified traveler

Posted 7 Oct 2024
A very nice hotel. Room and facilities were all top notch. If you’re in Kyiv, you can’t go wrong staying at the Premier Palace Hotel.
Comment from Hotel Management
8 Oct 2024 by Alexander Buy, Hotel Management
Dear Donald,Thank you so much for the wonderful review and so reassuring to know that your stay was thoroughly enjoyable. We look forward to welcoming you back!Warm regards,Alexander BuyGeneral Manager
5 out of 5
by A verified traveler from Houston

Posted 21 Apr 2024
Recommend
Comment from Hotel Management
2 Oct 2024 by Alexander Buy General Manager, Hotel Management
Dear William,I am thrilled to hear you enjoyed your time at the Premier Palace Hotel Kyiv!Hope to have the pleasure of welcoming you again soon.
5 out of 5
by A verified traveler

Posted 21 Feb 2024
No complaints! The property was practically perfect in every way! It's within walking distance of anything you could want to experience in Kyiv, with plenty of dinning options in all directions. The pool was fabulous and the sap even better. I'm looking forward to my next stay there!!
Comment from Hotel Management
3 Apr 2024 by Julia Murasta, Reservation manager, Hotel Management
Dear Richard, we sincerely appreciate for your valuable feedback about your stay at the Premier Palace Hotel Kyiv. We hope you will have the opportunity to come back and enjoy your stay at the Premier Palace Hotel Kyiv in future!
5 out of 5
by A verified traveler

Posted 6 Apr 2022
A really nice high end hotel. That even in the midst of a war does all it can to bring you a full experience of class and comfort.
Comment from Hotel Management
6 Apr 2022 by Alexey Metelskiy, Hotel Management
Dear Joshua, We appreciate your fantastic feedback about being our guest. This is even more valued because of the extremely difficult situation every team member is working on now. We do our best to bring the best customer experience and are happy you enjoyed it! We are looking forward to welcoming you next time as well! Slava Ukraiyni!
5 out of 5
by A verified traveler

Loved the stay

Posted 6 Feb 2022 on Hotels
Great hotel, wonderful staff
Comment from Hotel Management
6 Feb 2022 by Alexey Metelskiy, Hotel Management
Dear Robert, We appreciate your fantastic feedback and look forward to welcoming you back soon.
5 out of 5
by A verified traveler

New Year’s Eve.

Posted 7 Jan 2022 on Hotels
Stayed 6 days during the new year. The staff were very helpful and accommodating. The facilities were fantastic.
Comment from Hotel Management
12 Jan 2022 by Alexey Metelskiy, Hotel Management
Dear Wayne, That's great you've had wonderful Kyiv holidays with us! We are happy to know you've enjoyed every minute and looking forward to welcoming you next time!
4 out of 5
by A verified traveler

Posted 1 Jan 2022 on Hotels
Comment from Hotel Management
5 Jan 2022 by Alexey Metelskiy, Hotel Management
Dear David, We appreciate your nice feedback and looking forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 23 Dec 2021
Always good
Comment from Hotel Management
27 Dec 2021 by Alexey Metelskiy, Hotel Management
Dear Robin, We are happy you've enjoyed being our guest and looking forward to hearing from you soon back!
5 out of 5
by A verified traveler

Posted 22 Dec 2021
Excellent service from every staff member. Very clean and well maintained. Staff all speak excellent English.
Comment from Hotel Management
22 Dec 2021 by Alexey Metelskiy, Hotel Management
Dear Eric, We are happy to get such an awesome feedback from you! That's great we've happy with us every moment! We are looking forward to welcoming you back soon!