Ratings based on 168 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Really helpful staff

Posted 16 Mar 2021 on Hotels
Great location. Excellent staff. Loved the whole stay. You are close to the center so it can be a touch noisy but that white noise that helps you sleep.
Comment from Hotel Management
18 Mar 2021 by Alena, Hotel Management
Thank you for your feedback. Hopefully see you again!:)
4 out of 5
by A verified traveler

Great room

Posted 8 Nov 2020 on Hotels
Room was in a different building than advertised. The room was clean, but building was quite dirty. Great location, in the center of the city.
Comment from Hotel Management
26 Nov 2020 by Елена, Hotel Management
Hello, mr.Tafara! Thank you for your coment, we are really apreciate it. Unfortunetally most of the buildings in the center are old and we can not influence it. Hope to see you again.
4 out of 5
by A verified traveler

Good location

Posted 24 Apr 2020 on Hotels
It was a different place to the picture we booked however it was clean and convenient.
Comment from Hotel Management
5 May 2020 by Mariia, Hotel Management
Dear Sammy ! Thanks a lot for your review! The category of the apartment was сhanged on the higher one for you convenience for the same price. You always can inform us in advance so we can offer you another option!
4 out of 5
by A verified traveler

Great location and excellent service

Posted 12 Jan 2020 on Hotels
This is a great location and excellent service. The only problem was the noise of pump in the bathroom. I think this maybe only for my room. Also, if you need a quiet room, this is not for you becuase of city traffic. However, I enjoyed my stay. and will stay again. I forgot my keys twice. Once and 8pm and the next time at 2am in the morning after a night out. On both occasions they sent someone to open my door, even when the office was closed. That was really great. Thank you.
Comment from Hotel Management
13 Jan 2020 by Darina Bushma, Hotel Management
Dear guest! Thank you for great review! We will fix the problem with noisy pump in the bathroom Hope to see you again!
1 out of 5
by A verified traveler

Posted 10 Dec 2019 on Hotels
They didn't cancel my reservation
Comment from Hotel Management
21 Dec 2019 by Olena, Hotel Management
We are sorry that working with us was uncomfortable for you. We ask you to contact us to clarify this situation and to find a way out of it. Thanks in advance.
3 out of 5
by A verified traveler from Houston

Posted 8 Dec 2019
The room was clean and updated in on old building. My room was okay and very large with a good kitchen an bathroom but the entrance to the room building was in a dark alley and the room was on the fourth floor with no elevator.
Comment from Hotel Management
21 Dec 2019 by Olena, Hotel Management
Unfortunately, we cannot contact you to clarify this situation. But still, we ask you to contact us so that we can improve the quality of our services. We hope to see you among our guests again.
2 out of 5
by A verified traveler

Posted 2 Jun 2019
Comment from Hotel Management
11 Jun 2019 by Partner Guest House, Hotel Management
Dear Guest. We were delighted that you had an excellent stay and experienced. Thank you for taking the time to share your thoughts on Expedia. It will be better to contact us during your staying for solving a problem. Hopefully we will have the pleasure welcoming you back on a future visit.
4 out of 5
by A verified traveler

Posted 16 May 2019 on Travelocity
Comment from Hotel Management
18 May 2019 by Mariia , Hotel Management
Dear Guest! Thanks for taking time and writing review! Hope to see you next time!
4 out of 5
by A verified traveler from dallas texas

Posted 14 Dec 2018
Comment from Hotel Management
17 Dec 2018 by Olena, Hotel Management
Thank you for your review. Hope to see you again
5 out of 5
by A verified traveler

Posted 10 Dec 2018 on Hotels
It was great - the staff were friendly, helpful and quick to respond with emails. The accommodation was very warm and comfortable with reliable WiFi. It was an easy walk to the centre of town and everything that we wanted to see in the town centre. Thanks for having us.
Comment from Hotel Management
12 Dec 2018 by Olena, Hotel Management
Dear Hannah ! We are glad that you liked the apartment. Every day we try to improve our service. Hope to see you again.
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