Ratings based on 23 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
we enjoyed our time
Posted 26 Oct 2019 on Hotelsthe room was nice, cleaned and welcomed
Comment from Hotel Management
21 Nov 2019 by CityApartments team, Hotel Management
Dear Anna,
Thank you for possitive feedback! It helps us improve our service!
Kind regards
by A verified traveler
Posted 5 Jul 2019
Comment from Hotel Management
24 Jul 2019 by CityApartments team, Hotel Management
Dear guest,
Thank you for your feedback! We do really appreciate it and will be glad to host you at our apartments again!
Kind regards
by A verified traveler
It could be a good place to stay in Kiev but...
Posted 16 Jun 2019 on HotelsThe apartment was a good size with a small kitchen, living area, bedroom and bathroom on the first floor of an old block one of the main roads into Kiev. The kitchen had an excellent cook-top and oven with a very good fridge and separate freezer. It was let down by having very few useful cooking implements, no microwave cooking implements and previously used dishcloths. The lounge was not very clean and the chairs for the table were dirty and smelled. One was filthy, smelt and was stained.
The bathroom was a good size but there was no plug for the basin making it difficult to shave and the shower was partially blocked with water pooling and taking a couple of minutes to drain away. Also one roll of toilet paper was supplied for our four night stay. The apartment could easily be improved. It will take a lot more to fix the run down and shabby exterior with its broken front steps and dark, drab entrance area.
Comment from Hotel Management
29 Jun 2019 by CityApartments team, Hotel Management
Dear Andrew,
Thank you for detailed feedback. We do really appreciate it. It also helps us improve our service. We would pay attention to the aspects you said to improve our accomodation!
Kind regards
by A verified traveler
Posted 20 May 2019 on Orbitz
The rental agency City Apartments is good, they are very communicative and they manage a lot of apartments. But sadly this one wasn’t one of their best. The apartment itself is clean with clean floors, has nice fixtures, modern closets and kitchen but the living room couch and kitchen chairs had gross-looking stains on them and you wouldn’t want to sit on them. A simple steam-vacuum cleaning would go a long way.
The sheets are dry-cleaned and clean but the comforter and mattress pillow top had large urine stains on it (which I took off ofcourse) and the mattress and pillows were very very uncomfortable. The mattress is old and had springs coming out of the top and into your back and the pillows were lumpy with many saliva drool stains as well. Both mattress and pillows desperately need replacing immediately.
The apartment is on the 2nd floor next to a small dumpster which is unloaded every night at 5:00 am so if it don’t mind getting woken up by a dump truck and dumpster noises then you must be insane. And why not just put in 2 small dumpsters for an every other day unload schedule.
The small shower capacity tank lasts just 1 shower per day until the hot water runs out so if you are 2 people then it is a race to who gets in the shower first, …not fun. And when a shower curtain starts to turn green and pink from old soap scum, I think its time to replace it.
A little bit of money would go a long way for this place. It would only take €500 Euros to upgrade it 10-fold.
Comment from Hotel Management
7 Jun 2019 by CityApartments team, Hotel Management
Dear guest,
Thank you for your feedback! We do really appreciate your opinion. It helps us improve our service! We will pay attention to things you said.
Kind regards,
by A verified traveler
Posted 7 May 2019
Excellent location with very helpful staff and wonderful atmosphere. Couldn’t have asked for a better stay!
Comment from Hotel Management
12 May 2019 by CityApartments team, Hotel Management
Thank you for your feedback! We are really appreciate it!
Kind regards,
by A verified traveler
Posted 3 Mar 2019
All was good. Clean Appartment. Good location. Good communication
Comment from Hotel Management
7 Mar 2019 by Kind regards, manager Vladyslav, Hotel Management
Dear guest,
Thank you for your feedback! We are really appreciate it and will be glad to host you at our apartments again!
by A verified traveler
Posted 14 Dec 2018 on Hotels
Nice Apartment, Nice view.
Comment from Hotel Management
18 Dec 2018 by manager Vladyslav, Hotel Management
Dear guest,
Thank you for your feedback! We are really appreciate it!
Kind regards
by A verified traveler
Good accommodation option in Kiev
Posted 16 Oct 2018 on HotelsVery clean and modern apartment in a great area. Communication and service was excellent
Comment from Hotel Management
26 Oct 2018 by Manager of CityApartments, Hotel Management
Hello dear Mario. Thank you for your feedback. We will be glad to see you next time in our apartments.
With best regards manager of CityApartments.
by A verified traveler
Apartment provides the basics at value price
Posted 28 Sep 2018 on HotelsVery easy and quick check-in. The exterior of the apartment building is not inviting, but inside the apartment you will find it to be clean and spacious. Many amenities have been provided by the property management, including washing machine with detergent, hot pot/stove/microwave, shaving kit, shampoo and bath soap, and even a toothbrush. The enclosed balcony was also convenient for drying washed clothing. There are several nice restaurants within 5 minutes walk as well as a Metro Station.
Comment from Hotel Management
8 Oct 2018 by manager Vladyslav, Hotel Management
Dear guest,
Thank you for your feedback!
We do really appreciate this, it helps us improve our service!
by A verified traveler
Clever design affordable apartment in Kiev
Posted 9 Aug 2018 on HotelsVery clever planning of the apartment with cute accents. The location is not bad with approximately 10 minutes walk to the nearest metro station but be aware of very loud traffic noise so keep windows shut if you want to sleep well. Call the contact person in advance or you will waste 30-40 minutes until he arrive. Was a bit puzzled by a scarce supply of toilet paper (single roll). And buy detergent if you want to use washing machine. Overall nice apartment and pleasant stay I recommend it.
Comment from Hotel Management
12 Aug 2018 by Manager Alex, Hotel Management
Hello dear Andrey. Thanks for your feedback. We will be glad to see you again.
