Ratings based on 145 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Everything was great.
Posted 21 Feb 2022 on HotelsI have not had a single problem. Such a beautiful place to stay. Highly recommend.
by A verified traveler
Posted 19 Jul 2020 on Hotels
Pleasant hotel but room rather small
by A verified traveler from London
Posted 7 Apr 2020
Visited Kiev for the first time. I was looking for something more affordable than the big chains, but something that had an excellent location and great service.
The location is fantastic, it's a short walk to the Golden Gate. The staff are friendly and most importantly the room was very clean and had everything I needed for my trip.
I would happily stay here again and recommended it to others.
I didn't use the hotel's restaurant, but it looked nice. I would add that there are excellent restaurants near by. You can get food delivered using the Glovo app, which is exactly like uber eats. And Uber taxi's are so cheap to get around if you don't want to travel by foot.
by A verified traveler
Posted 1 Aug 2019
Off the road very secluded quite other buildings blocked out noise
Comment from Hotel Management
8 Aug 2019 by Dana, Review Manager, Hotel Management
Dear Kevin,
Thank you for your kind rating and warm words about our quiet yet central location.
Warm regards from Kyiv.
by A verified traveler
Posted 24 Jun 2019
I did not like the area the property was in, very shabby.
The staff all though very nice and tried to help, their knowledge of places to visit was very poor. No leaflets etc of places of Interest in the Hotel.
Comment from Hotel Management
8 Aug 2019 by Dana, Review Manager, Hotel Management
Dear Guest,
Thank you for your kind rating.
Your comments about informational knowledge of the staff were forwarded to the management team for further followup.
We for a chance to have you back.
Warm regards from Kyiv.
by A verified traveler
Posted 7 May 2019 on Hotels
Comment from Hotel Management
5 Jun 2019 by Dana, Review Manager, Hotel Management
Dear Guest,
Thank you for the kind rating. We are happy your stay with us was pleasant and comfortable.
Hope for the chance to welcome you back!
Dana
by A verified traveler from Holladay, UT USA
Posted 27 Mar 2019
It was newly renovated with modern design.
The hotel common areas as well as the room were very clean.
The staff was friendly, professional and spoke good English.
My only complaint was room service. They only have one entree a night available and the menu does not list that entree properly. I got the grilled chicken. It was terribly dry as if it had been cooked the day before and then reheated in the microwave. Apart from this, my stay was excellent.
Comment from Hotel Management
1 Apr 2019 by Dana, Review Manager, Hotel Management
Dear Scott,
Thank you for sharing your review here on Expedia.
We are happy to hear you had such pleasant and comfortable stay and we truly appreciate your kind comments on our cleanliness, design and friendly staff.
We do strive consistently to provide every guest with a top notch experience and are very disappointed to read that we didn't manage to meet all your expectations in the culinary department. Your remarks were forwarded to the management and head chef for further investigations.
We all look forward to the next chance to welcome you back.
Warm regards from Kyiv,
Dana
Review Manager
by A verified traveler
Posted 2 Dec 2018
Comment from Hotel Management
4 Dec 2018 by Dana, Hotel Management
Dear Guest,
Thank you for the kind rating.
Hoping to see you again in City Park Hotel Kyiv.
Dana
Review Manager
by A verified traveler
Posted 16 Nov 2018
Comment from Hotel Management
4 Dec 2018 by Dana, Hotel Management
Dear Guest,
Thank you for the kind rating.
Hoping to see you again in City Park Hotel Kyiv.
Dana
Review Manager
by A verified traveler from NY, NY
Posted 10 Oct 2018
It's a comfortable place but the breakfast is meager and not very good. It's also very expensive at $10 a pop. Do yourself a favor, cross the street and have breakfast or brunch at the very best Parisian bakery in Kiev: La Fabrique Kiev! Amazing!
