Ratings based on 33 Verified Reviews
2.2 Room cleanliness
2.5 Service & staff
2.5 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
No frills, basically a bed and a shower.
Posted 13 Jan 2020 on HotelsThis is a no frills hotel. I am not sure if it was a language issue or a cultural issue, but none of my requests were met. I asked for a wake up call. It never came. I asked for a taxi to be called, I ended up having to catch one on my own on the street. The hotel is a few blocks from an ATM and super market. Places to eat are a bit further away. Once I was shown how the television worked, it operated fine.
by A verified traveler
Posted 3 Nov 2019
The bathroom facilities were not in the best working order.
by A verified traveler
Posted 25 Sep 2019
by A verified traveler
Friendly and responsive staff
Posted 5 Jul 2019 on HotelsStaff were nice and professional. For a budget hotel, this is a good pick.
Comment from Hotel Management
23 Jul 2019 by Marwah, Hotel Management
Thank you for choosing Plaza Athenee Hotel Kuwait. We appreciate your staying with us. Hope we can be better for the future to you. Feel welcome and feel at home.
by A verified traveler
Posted 26 Jan 2019
by A verified traveler
Posted 13 Aug 2018 on Hotels
Band front desk customer service, Rude manager
by A verified traveler
Posted 23 Jan 2018 on Hotels
by gary
Posted 2 Oct 2017 on Hotels
Hotel is good for one night need modernising
by Ammar Khamis from Bahrain
Bad service
Posted 12 May 2017 on Hotelsoverall I stay for 1 night. it was a horrible hotel. They cheting us as I was already reserve for a suite for 3 persons and I surprised that is 2 beds only avilable in the room!! the pictures avialable in the web site is much differ in reality.
The resturant has limited choises for breakfast and it bad food.
by A verified traveler from Dubai
Hotel In residential Area
Posted 18 Sep 2015
Pros: Nothing- Everything is bad. From service to room to Breakfast.
Cons: Everything should be set right. First, this is not a hotel to be promoted by Expedia. It is neither a four star property or three star property.
Location: Absolutely nothing. Purely in a residential area. Nothing in walking distance.
The Stay was terrible at this place. First it was written as Free Airport Shuttle. No shuttle provided. The rooms are very small and the Washroom is so small that a large person cannot fit.Two out of three days the Internet was not working. Two out of three days the Television was not working. The tap in the washroom was continuously leaking and they do not repair. Third Day the Air conditioning stopped working. After complaining they checked and changed the room. There there was no electricity for most part of the night. The Power DB for three rooms was in another room where a couple was staying. Later in the morning, almost for four hours, no body attended even to the calls that there was no power. Got checked out and cannot give me a Final Bill. They want to deduct the Expedia Commission and give me the final bill which I did not accept. How can I take a bill for less than what I paid? And no free shuttle to Airport also. They want to charge for that. There is no meaning in mentioning Free Airport Shuttle if it was not there. Totally disgusted with both Expedia and also the Hotel Stay.
