Ratings based on 79 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Grand hotel 2 days

Posted 3 Feb 2021 on Hotels
Rooms were good in space, furniture was alright, view and location were perfect
5 out of 5
by A verified traveler

Our first experience in Grand Hotel Kuwait

Posted 5 Dec 2020 on Hotels
Check in service is very excellent and fast! The front desk staff are are very helpful and kind. But highlight of our stay is because of our experience in the Vitality spa. The staff are very excellent and their massage service is one of a kind! I will surely recommend it to my friends and family! Kudos for Staff Mini Sam! However I would suggest if they can improve their television and the telephone. Its is really old and difficult to use.
Comment from Hotel Management
6 Dec 2020 by Hossam Gaber , Hotel Management
Dear Mr. John, Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 14 Aug 2020
Thanks
5 out of 5
by A verified traveler

Posted 14 Aug 2020
The hotel is beautiful and comfortable, the view is good, and the service is impeccable thanks
5 out of 5
by A verified traveler

February visit

Posted 8 Feb 2020 on Hotels
Excellent hotel. Friendly staff. No more to be said
5 out of 5
by A verified traveler

Posted 15 Oct 2019 on Orbitz
Loved the breakfast buffet for its variety. Clealiness and attention from staff was exceptional. Im noy sure why there are two or three different prices for breakfast w room. I picked the cheaper optiom and still got full breakfast buffe my for two.
5 out of 5
by A verified traveler

Posted 29 Sep 2019 on Travelocity
The stuff were very friendly and responsive to my demands specially the electrical conversion from US plug to their plugs
5 out of 5
by A verified traveler

Posted 18 Sep 2019 on Orbitz
The location of the hotel was very convenient. The staff were amazing.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2019
5 out of 5
by A verified traveler

Posted 3 Feb 2019
Excellent location and staff. Wealthy breakfastincluded
Comment from Hotel Management
14 Feb 2019 by Hossam Gaber, Hotel Management
شكرا لتعليقك فتعليقاتكم تشجعنا على تحسين أداءنا و خدماتنا لتقديم الأفضل. لأي اقتراحات الرجاء الاتصال بنا أو إرسال إيميل فآراءكم تهمنا
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