Ratings based on 215 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
Comment from Hotel Management
17 Sep 2024 by MARWA, Hotel Management
Dear Mr Samuel ,Greetings!!!We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards, Reservation Team.
by A verified traveler
Good location
Posted 4 Jun 2024 on HotelsGood experience at this centrally located hotel
Comment from Hotel Management
17 Sep 2024 by MARWA, Hotel Management
Dear Anshul Samant,GreetingsWe really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards, Reservation Team.
by A verified traveler
Good location - Good Stay
Posted 2 Feb 2024 on HotelsHotel very up to par in very nice part of town.
Received a nice upgrade albeit a few problems with shower drainage that was very promptly addressed.
Overall very comfortable and lovely staff.
Bathroom can do with bit more cleaning, not to say it was very dirty.
Comment from Hotel Management
17 Sep 2024 by marwa, Hotel Management
Dear Mrs Camille Geadah , Greetings from the City Tower Hotel!Thank you so much for sharing your experience with the City Tower Hotel. We hope to see you again soon.Regards, Reservation Team.
by A verified traveler
Posted 1 Feb 2024 on Hotels
Comment from Hotel Management
27 Sep 2024 by Shakeer, Hotel Management
Dear Mr. Mohammed Abbas, Greetings from the City Tower Hotel!We are happy that you have stayed with us and enjoyed the facilities and have given good feedback on the same. Simultaneously we apologize for the inconvenience caused on our side. We will try to do our best in the future booking. Regards, Reservation Team.
by A verified traveler from Ottawa
Posted 12 Jan 2024
Great hotel in Sharq area. Very generous breakfast. Nice warm pool.
Comment from Hotel Management
17 Sep 2024 by marwa, Hotel Management
Dear Mr Charles,Greetings!!!We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards, Reservation Team.
by A verified traveler
Posted 6 Jan 2024
Comment from Hotel Management
27 Sep 2024 by Shakeer, Hotel Management
Dear Mr/Mrs. Tazmeen,We thank you for taking the time to write your valuable feedback. We apologize that your visit didn’t meet your expectations. kindly let us have one more opportunity to serve you. Looking forward to welcoming you back.Regards,Reservation Team.
by A verified traveler
Does the job nicely.
Posted 18 Dec 2023 on HotelsHomely hotel. Bit dated but gets the job done comfortably. Lovely staff, could have been a bit more flexible in the one breakfast i had on my first morning when i asked for it to be deferred to the secimd morning (only had 1 night out if 5 with free breakfast). Shower a bit messy but tolerable.
Overall satisfactory and well located next to2 major malls and heart of business district.
Comment from Hotel Management
17 Sep 2024 by MARWA, Hotel Management
Dear Mrs Camile,Greetings from the City Tower Hotel!We greatly appreciate your feedback on your stay at the City Tower Hotel. Receiving positive feedback is always a pleasure Dear. We are sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We hope you will visit us again.Regards, Reservation Team.
by A verified traveler
Does the job nicely
Posted 18 Dec 2023 on HotelsDoes the job nicely. Bit dated, the room the gym the facilities, but in good condition. Bathroom shower bit messy yet manageable. Staff helpful. Stayed 5 nights only first of which had breakfast included, asked for that breakfast to be postponed to the next day yet flexibility was granted on the matter. Otherwise everyone was helpful and cooperative.
Comment from Hotel Management
27 Sep 2024 by Shakeer, Hotel Management
Dear Ms. Camille,Greetings from the City Tower Hotel. We very much appreciate your comments regarding your stay at the City Tower Hotel. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We do understand your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Regards, Reservation Team.
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
27 Sep 2024 by Shakeer, Hotel Management
Dear Mr. Abdullah Uddin, Greetings!!!We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards, Reservation Team.
by A verified traveler
Posted 29 Nov 2023
Besides the fact that there was bot of construction going around which made it noisy, the property itself was quite nice. The staff was friendly and the views from restaurant on the top floor were quite nice. They even let me do a late check out when I told them that my flight was very late and also gave me some tips on what to do in Kuwait City. Getting taxis using Careem app was very convenient and easy . The room was spacious with tea/coffee/hot water kettle provided. Wifi was good too
Comment from Hotel Management
3 Dec 2023 by Sajan, Hotel Management
Dear Guest,Greetings of the day,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards,Reservation Team.
