Ratings based on 79 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 3 Oct 2024
Nice property, except for very little storage in cabins.
by A verified traveler
Posted 27 Sep 2024
Easily the most beautiful place I have ever stayed at. The juxtaposition between the stunning natural beauty and the stunning modern buildings is incredible.
by A verified traveler
Posted 24 Sep 2024 on Hotels
by A verified traveler
Posted 1 Jan 2024
The location is so magical. We have never been to anywhere like this place.
The customer service is truly the best!
We sent an email about arriving late at night (reception closes at 11pm), they sent instructions about how to access our cabin, so check in was seamless.
Reception also gave us a portable wifi connector when we mentioned we could not get wifi connection in our cabin.
They went out of their way to pack our breakfast the night before we check out as we were leaving before breakfast starts (breakfast starts at 9am).
Lammintupa is 10min walk away and truly a peaceful and magical walk.
The only (minor) negative things were the bathroom towels were not the fluffy kind, felt more like a giant tea towel and the cabin is actually quite small. We took out the things we need from the suitcases, store them in the compartments available next to the bed and kept them closed throughout our stay. There were no rooms to keep 2 luggages open.
by A verified traveler
Posted 29 Dec 2023
Our stay here was magical. It was definitely an experience we will remember for a very long time. The staff were very friendly and happily called to order taxis for us.
You have to come here prepared. We knew we wouldn’t book dinner here so we made sure we had enough food supplies so we didn’t have to rely off of going into town every meal.
The rooms are lovely and cozy. We made it work with two large suitcases and carry on luggage. The heated flooring was amazing.
Comment from Hotel Management
13 Jan 2024 by Magical Pond team, Hotel Management
Thank you for your feedback, we appreciate it! We are happy to hear that you enjoyed your time with us. Welcome again!
by A verified traveler from Chelsea
Posted 28 Dec 2023
by A verified traveler
Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
3 Jan 2024 by Magical Pond team, Hotel Management
Thank you for your feedback and for choosing Magical Pond for your stay! Welcome again!
by A verified traveler
Posted 22 Nov 2023 on Hotels
Comment from Hotel Management
31 Dec 2023 by Magical Pond team, Hotel Management
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us. Welcome again!
