Ratings based on 740 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
noisy
Comment from Hotel Management
30 Nov 2024 by SUPER8 PA, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kutztown/Allentown Area. It is always a pleasure to receive feedback. I will share your comments with our team.
by A verified traveler
Posted 25 Nov 2024
Some one next room to my was with the volume up all night both nights terrible.
Comment from Hotel Management
25 Nov 2024 by Super8 PA , Hotel Management
I am sorry your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.
by A verified traveler
Posted 20 Nov 2024
.
Comment from Hotel Management
21 Nov 2024 by Super8 PA , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kutztown/Allentown Area. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 8 Nov 2024
My husband and I had a wonderful time at this hotel. The staff were very friendly and the place was always kept clean. I recommend you staying here.
Comment from Hotel Management
8 Nov 2024 by Super8 PA , Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kutztown/Allentown Area. It is always a pleasure to receive positive feedback.I will share your comments with our team, who will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Satyan Kadhiwala
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Super8 PA , Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kutztown/Allentown Area. It is always a pleasure to receive positive feedback.I will share your comments with our team, who will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Satyan Kadhiwala
by A verified traveler
Posted 14 Oct 2024
It was an average overnight stay. Pretty much what you can expect from a Super 8.
Comment from Hotel Management
15 Oct 2024 by Super8 PA , Hotel Management
Thank you for your positive feedback about our hotel. We strive to give the best service and quality to all our guests. We appreciate your business and looking forward to your future stay with us.
by A verified traveler
a place to sleep
Posted 14 Oct 2024 on Hotelsthe bathroom sink was leaking, we put food in the fridge and the next morning the fridge seemed to be not working there was water on a tray under it and our milk was very warm. the tv remote did not work well for the volume button. the bed was very high off the floor so i had a hard time getting into it.
Comment from Hotel Management
15 Oct 2024 by Super8 PA , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kutztown/Allentown Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us,Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 8 Oct 2024 on Hotels
Super 8 is a low budget hotel. I expected it to be bad and it was. Only stayed there because it was on the way to our destination.
Comment from Hotel Management
8 Oct 2024 by Super8 PA , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kutztown/Allentown Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us,Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Breakfast claim false
Posted 7 Oct 2024 on Hotels“Breakfast” consisted of some packaged bagels and coffee. Ridiculous even for a continental breakfast. TV remote did not work, we needed help to get AC to work.
Comment from Hotel Management
8 Oct 2024 by Super8 PA , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kutztown/Allentown Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us,Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 7 Oct 2024
I was in town for a festival so it was a great location! The room was a nice size and accommodated my party well, but there were random spots in the room that were dirty.
Comment from Hotel Management
8 Oct 2024 by Super8 PA , Hotel Management
Dear Rachael,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Kutztown/Allentown Area. It is always a pleasure to receive positive feedback. I will share your comments with our team, who will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Satyan Kadhiwala
