Ratings based on 18 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
It was the most beautiful, relaxing stay we had in our whole trip! Me and my husband stayed in The Pool House and would definitely recommend it! Very spacious room, comfortable bed with infinity pool view and ocean beyond, sun beds on decking and open sky shower. It felt like our own oasis. The whole grounds and design of this property is amazing, well kept and just magical.
Reception Staff very kind and helpful, give us plenty recommendations on places to visit and eat. We rent a scoot and drove the coast from one end to the other, it was great! Food in affiliate restaurant was delicious and portions were massive. Cleaning staff very attentive, towels smelled lovely and our pool was cleaned twice a day.
As expected in the jungle we had monkey visitors, drinking water from the pool which was amazing to see. Geckos and other animals making noise at night was a truly unbelievable and authentic experience.
Thank you and hope we see you again!
by A verified traveler
Posted 3 Oct 2024
This is not an ocean view room/property as advertised by Expedia. You will be swarmed by mosquitoes within the first 15 minutes of arrival. All sorts of insects, spiders, geckos, and mosquitoes will surround your room to welcome you when you arrive.
by A verified traveler
Posted 23 Sep 2024
Staff were nice. Very hot including the pool. Smell of smoke from surrounding construction daily. Grabs are hard to come by during certain times but not a big deal. However, it is ~15-20 from proper shops/eateries etc
by A verified traveler
Posted 8 Sep 2024
Beds felt like laying on 100 springs ! Mosquitoes feed on you like no tomorrow !
by A verified traveler
Posted 25 Aug 2024
Some more unhealthy breakfast options would of been good
by A verified traveler
Posted 15 May 2024
Our jungle room was amazing, the food was great, the WiFi worked good, and the surf camp next door took me surfing with them every day.
by A verified traveler
Posted 15 May 2024
Beautiful
by A verified traveler
Posted 7 Jan 2024 on Hotels
by A verified traveler
Horrible experience
Posted 2 Oct 2023 on Hotelslack of professionality in hospitality, the room was too small that we couldn't open our luggage in it, the towels dirty and left in an open area for bugs and animals, ac wasn't cold, small bed for two and not comfortable we booked for 2 nights but we couldn't sleep so we decide to leave after the first night, they didn't offer any composition even after we give them our comments instead they just said if you told us earlier we could provide with the new towels as they were hide it from the customers?!! not to mention that they said to us at the check in that could be monkeys come to our balcony which means there was no consideration of the customers safety when the built this hotel and open it for customers not to mention that the bathroom is open which mean you could find a monkey witching you using the toilet.
by A verified traveler
Posted 9 Aug 2023 on Hotels
