Ratings based on 207 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
We had a western room for December (final week of early season). It was cold. No idea whether it was just my room or the central air-conditioning/heater is down. The in-room heater was not sufficient to warm the room. Asked for different room but they said they are full booked. Booked this property in July, so I was rather disappointed to be given such room. Front counter gave us a portable heater. That did the work but that thing was constantly in the middle of the room so that we don’t sleep cold.
The onsen toilet is yucks. It reeks of urine smell. It’s horrible. And no slippers provided for the toilet….whenever I step into the toilet, it feels like I am stepping on pee stain then I walk all around the changing room. The hotel need to clean the toilet hourly or if not allow the patrons to wear slippers in the changing room. Oh and they don’t provide housekeeping daily. It’s every 3 days.
The plus point is, this hotel is near amenities and food. Less than 10mins walk to seicomart and other food options.
by A verified traveler
Posted 6 Dec 2024
not latest design but very clean and decent. especially liked the in-room onsen with traditional japanese style shower room.
by A verified traveler
Nice traditional experience!
Posted 25 Mar 2024 on HotelsWe stayed at a nice traditional room with private oncen. Good size and very comfortable (more than expected) and in great condition. Loved the ski in - ski out experience. Local hotel staff very friendly. The breakfast buffet included many options for most tastes. The hotel also has a public onsen available to guests looking for a more authentic experience.
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Posted 2 Mar 2024
We had an amazing stay here! Breakfast was awesome, so many options and the omelette chef is so good! Beautiful view from the breakfast room of the ski run. Ski in ski out. Ski lockers for free for each room, easy to use.
by A verified traveler
Posted 28 Feb 2024 on Hotels
by A verified traveler
Posted 3 Feb 2024
by A verified traveler
Posted 2 Feb 2024
Great location, and convenient ski in ski out resort. The onsen is also not to be missed! Otherwise a pretty straightforward stay, no frills but what we were looking for for a week of skiing.
by A verified traveler
Posted 12 Jan 2024 on Hotels
by A verified traveler
Posted 19 Dec 2023
Very old property. Private onsen was nice. Breakfast buffet was good. Staff helps to call for cab to Kutchan station. Ski in and out is convenient.
