Ratings based on 7 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
7 May 2024 by Kozue Front Desk, Hotel Management
Warmest greetings from Kozue!Thank you very much for leaving us a high rating! We loved having you at Kozue and hope to see you again.
by A verified traveler
Posted 19 Jul 2021
by A verified traveler
Posted 25 Aug 2022
チェックインの場所が他にある事がわからなかったのと、その場所自体も住所しか表示されておらず、Googleマップで行ったら別の場所が案内されました。施設内は快適だったので、案内を分かりやすくしていただきたいです。
Comment from Hotel Management
21 Sep 2023 by Front Desk Team, Hotel Management
Dear Kenji,Thank you for visiting Kozue and for sharing your feedback regarding your recent stay.Ware pleased to hear that you found the interior of our facility comfortable and apologize for any inconvenience you faced regarding the check-in process. Your feedback is essential, and we understand that clear and accessible guidance is crucial to ensure a smooth check-in experience. We will work on making the check-in instructions more explicit and readily available to avoid any future confusion.Thank you for again for choosing Kozue, and we look forward to seeing you again in the future.
by A verified traveler
Posted 18 Nov 2021
by A verified traveler
Posted 3 Nov 2019
by A verified traveler from 世田谷区
長期滞在したくなる
Posted 13 Aug 2018エレーベータ上がってすぐのプライベート空間。とてもお洒落でした。
キッチンはあまり活用できなかったけど、長期滞在には最高です。
タオルの替えがあったら尚良しかも。
お洒落なお店が近くにあるし、スーパーあるよ。
by Lily
Wonderful stay at Kozue
Posted 17 Aug 2017 on HotelsExcellent resident and money for value. Location is good and quiet. Well furnishing and as good as what shown in the photo. Will definately rebook Kozue again for my next visit to Niseko
