Ratings based on 21 Verified Reviews

4.9 out of 5
67% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Sep 2024
The staff were amazing and the location was great
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024 on Hotels
5 out of 5
by A verified traveler

Beautiful boutique hotel with perfect hosts

Posted 21 Apr 2024 on Hotels
A wonderful boutique hotel a short walk to everything. The private, bookable onsen was an amazing experience after a long day of travelling. The hosts were perfect and really went above and beyond to make your stay comfortable and easy. They provided lots of information about the area and about travelling through Japan in general.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2024
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Fantastic stay. The property amenities were great and immaculately clean. The best part of the stay was the staff, super friendly and helpful. They really want you to have a good time and enjoy your stay. Thank you for a great stay!
5 out of 5
by A verified traveler

Posted 13 Dec 2023
The staff and accommodations at Kimamaya were fantastic. Great location in the heart of Hirafu. Breakfast was included and delicious every morning. The staff were very helpful with transportation and dining when requested.
5 out of 5
by A verified traveler

Posted 19 Mar 2023
I wish I actually got to experience more of the facilities at this Boutique hotel, but as I unfortunately suffered a semi serious accident on my first evening at the snow fields I only really got to experience the view from the room. I will say that the staff were extremely friendly and very accommodating aiding me where they could. I would highly recommend this Boutique hotel, even though I only experienced a portion of what it has to offer.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2021 on Hotels
5 out of 5
by A verified traveler

You definitely want to stay here

Posted 20 Feb 2019 on Hotels
I want to live at Kimamaya. I have only the best things to say about this wonderful place, from the friendly staff, to the comfortable rooms, to the in-house Onsen, and the delicious breakfast every morning. Just a few of our favorite features of our stay include the ride to and from Grand Hirafu for skiing every day, dry room to leave our ski clothes, personal wi-fi in our room for our Netflix viewing pleasure, a lovely common room where we enjoyed the owner's own French wine, and walking distance to fun restaurants and bars. My husband and I truly felt at home at Kimamaya. We won't stay anywhere else.