Ratings based on 128 Verified Reviews

4.7 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

No Aircon but otherwise a cool stay!!

Posted 25 Aug 2020 on Hotels
The room view was great, and the weather was great on the first day, which is essential to enjoy the view of Mt. Yotei. The room was clean but not air-conditioned. Houses in Hokkaido are designed primarily for winter, so it wasn’t cool enough during high summer. Considering the level of global warming, I suppose an air-con will be a must in Hokkaido now... unless the present trend reversed and the climate gets cooler. Otherwise the stay was great!!!
5 out of 5
by A verified traveler

Posted 3 Mar 2020
Hotel is at the Center of everything, restos, bars,lifts, transportation
5 out of 5
by A verified traveler

Posted 31 Jan 2020
Great location spacious room n staff very nice and helpful. Recommended if you want to be close to central hirafy
4 out of 5
by A verified traveler

Posted 29 Jan 2020 on Hotels
Spacious 2 bed 2 bath. Tasteful lobby ambiance. Convenient ski locker and return service. Underground parking with elevator access. Helpful front desk staff.
5 out of 5
by A verified traveler from Honolulu

Posted 29 Dec 2019
I wasn't sure what to expect when we arrived at this hotel other than I knew it was in a great location. I was completely surprised upon arrival that this "older" hotel was completely renovated. I have stayed in Niseko at the Alpen Ridge and the Skye. This was my overall favorite. Although the hotel does not have a spa or pool, it does have a 24-hour gym. The hotel is within a complex called Niseko Shiki. That complex houses several restaurants and a few other businesses. This was a bonus for dining choices when we didn't feel like venturing out very far. But one of the best features of this hotel is its amazing location. It is close to everything! The hotel also offers complimentary shuttle service to and from the Gondola and the bottom of the Ace lift. Another plus was that we rented gear from Rhythm. They have a satellite counter in the Hyatt House, so when we were ready to return our gear, we just dropped in off steps from the front door of the hotel. You will not be disappointed when you stay at Hyatt House. I will happily stay there again on our next visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Clean, quiet, and comfortable stay

Posted 15 Dec 2019 on Hotels
Very clean, quiet, and comfortable stay. Great location and very quick and easy check-in/out. Staff very very helpful in finding a power cable adapter and letting me borrow it for the duration of my stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2019
5 out of 5
by A verified traveler from Spore

Best stay in Hokkaido.

Posted 8 May 2019 on Hotels
A good place to stay for family and need extra rooms. All come with individual toilet and view. Also a sitting area and eating table for all. Very comfortable and relaxing for all. Will book again if coming to Niseko. Met the GM and he was helpful and friendly too. Monies well spend.
5 out of 5
by A verified traveler from Bangkok

Posted 18 Apr 2019
Everything is perfect except the breakfast. Hotel said my booking was included breakfast buffet but what I get was only a complimentary breakfast e.g. cereals, bread, fruits, and yogurt.