Ratings based on 12 Verified Reviews

4.5 out of 5
78% of guests recommend
4.4 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2018 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted 28 Mar 2018 on Hotels
great service, nice breakfast, fun and chill time at lounge with games too
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value accommodation

Posted 4 Apr 2017
Staff was super friendly! Home cooked breakfast was amazing! Room heater was a little quirky though but all in all a very comfortable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cosy, basic lodge

Posted 26 Mar 2017
Pros: Family feel, cosy, helpful staff
Cons: Noise levels, also make clear in booking that it's shared/common area for toilets/showers
We enjoyed our stay at Grandpapa but were not expecting the shared shower/toilets. This was fine in the end; however, the walls are super thin and you can hear everyone's muffled conversations and footsteps. Tough for sleeping if the rooms are full. Otherwise, comfortable and clean... very helpful staff and convenient options for transport/getting around.
5 out of 5
by Beth from Manchester

Loved it!

Posted 15 Feb 2015 on Hotels
The staff are fantastic! Very welcoming, we were collected from the bus stop and given a free lift back when we were leaving by Kohei (who also has a great knowledge of back country routes!!). Kohei (another Kohei, I hope I've got the names right!!) was very patient and helpful with us trying to learn Japanese from him. Breakfast was well worth waking up for, thanks to Grandpapa! Great location, with a bus service just up the road that takes you straight to the Gondala. Will definitely stay here again if we head back to Japan.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Perfectly Located Pension

Posted 24 Dec 2014
Stayed here for three nights in December 2014. Excellent staff- they organised all of our ski hire for us and took us to and from the welcome centre which was lovely. Located a short walk from the main street close to all of the restaurants and bars. The free shuttle bus that takes you around Niseko stops at the end of the street (like 3 mins walk away). Only downsides were that it was quite noisy with the wooden floors- could hear other guests moving around the place quite loudly. Also, the beds are quite old and dated but fine if you're just using the rooms as a base to explore the mountain and not spending lots of time in there. Shared bathrooms were clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2018
5 out of 5
by A verified traveler

Awesome experience

Posted 25 Apr 2018 on Hotels
Hotel staff are nice, friendly and helpful, had a good time chatting with them in Grandpapa. The breakfasts in grandpapa were really nice, better than what I expected.
5 out of 5
by A verified traveler from thailand

Posted 28 Nov 2017
เป็นที่พักทีาเหมาะกับลูกค้าแบคแพ้ค ห้องน้ำในบางโซนค่อนข้างไกลถ้าเป็นคนเจ้าห้องน้ำบ่อย แต่ก็ไม่ได้รู้สึกลำบากอะไร ที่นอนสะดวกสบาย มีที่แปลงฟันหลายชั้น อาหารธรรมดา เหมาะสมราคา