Ratings based on 121 Verified Reviews
4.6 Room cleanliness
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Sahapol Ladda | General Manager, Hotel Management
Dear Masahito,Thank you for staying with us and taking the time to complete the online survey. We are delighted to learn that you have enjoyed your stay and are fully satisfied with the service and facility we provided.We look forward to welcoming you back soon.Best Regards,
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Sahapol Ladda | General Manager, Hotel Management
Dear Jae Joon,Thank you for staying with us at Chatrium Niseko Japan and rating us on the Hotel.com survey. We are thrilled to know that you were delighted with the service and facility we provided.We look forward to the pleasure of welcoming you back to Niseko again soon.Best regards,
by A verified traveler
Posted 20 Jul 2024
Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Comment from Hotel Management
25 Jul 2024 by Tracey, Hotel Management
Dear Ben,Thank you for choosing to stay with us at Chatrium Niseko Japan and for taking the time to share your experience with us. We are thrilled to know that you have enjoyed your stay and are fully satisfied with our product and service.We look forward to welcoming you back to stay with us again soon.Remarkable yours,
by A verified traveler
Posted 18 Jul 2024
Amazing hospitality super nice room and very friendly stuff
Comment from Hotel Management
25 Jul 2024 by Tracey, Hotel Management
Dear Lior,Thank you for choosing to stay with us at Chatrium Niseko Japan and for taking the time to share your experience with us. We are thrilled to know that you have enjoyed your stay and are fully satisfied with our product and service.We look forward to welcoming you back to stay with us again soon.Remarkable yours,
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
4 Jul 2024 by Sahapol Ladda | General Manager, Hotel Management
Dear Kent,Thank you for choosing to stay with us at Chatrium Niseko Japan and for taking the time to share your experience with us. We are thrilled to know that you have enjoyed your stay and are fully satisfied with our product and service.We look forward to welcoming you back to stay with us again soon.Remarkable yours,
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
4 Jul 2024 by Sahapol Ladda | General Manager, Hotel Management
Dear Khun Napapat,Thank you so much for taking the time to share your experience at Chatrium Niseko Hotel. We are thrilled that you enjoyed your stay and were fully satisfied with our products and facilities.Our team strives to provide exceptional service, and it’s always rewarding to hear when we have met our guests’ expectations. Your kind words truly mean a lot to us.We look forward to welcoming you back to Chatrium Niseko Hotel in the near future. Please do not hesitate to contact us if there is anything we can assist you with for your next visit.Remarkable yours,
by A verified traveler
Posted 17 Jun 2024
It’s great property
Comment from Hotel Management
20 Jun 2024 by Sahapol Ladda | General Manager, Hotel Management
Dear Derek,Thank you for choosing to stay with us and for taking the time to share your experience online. We are thrilled to hear that you were fully satisfied with our service and facilities and very much look forward to the pleasure of welcoming you back soon.Remarkable yours,
by A verified traveler
Posted 8 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Sahapol Ladda | General Manager, Hotel Management
Dear Valued Customer,Thank you for choosing to stay with us and for taking the time to rate us on Expedia review platform. We are thrilled to learn you were fully satisfied with our service ad facility. We hope to have the pleasure of welcoming you back again soonRemarkable yours,
by A verified traveler
Posted 17 May 2024
Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Comment from Hotel Management
28 May 2024 by Sahapol Ladda | General Manager, Hotel Management
Dear Seong Yeon,Thank you for staying with us and for taking the time to share your feedback. We are delighted to hear you enjoyed your stay and found our staff very helpful and friendly. The dinner option during wintertime is in very high demand; we would like to recommend our guests to prearrange the reservation well in advance. We continually strive to improve our guest experience, and your comments are invaluable in helping us achieve this. We hope to have the pleasure of welcoming you back in the future and providing an even better stay.Remarkable yours
by A verified traveler
Posted 2 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by Sahapol Ladda | General Manager, Hotel Management
Dear Siu Yan,Thank you for staying with us and taking the time to complete the online survey. We are delighted to know that you enjoyed your stay and look forward to a pleasure of welcoming you again soonRemarkable yours,
