Ratings based on 995 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
The property was beautiful and the service was great!!!
by A verified traveler
Posted 30 Nov 2024
Amazing resort to stay
Comment from Hotel Management
1 Dec 2024 by Ayin Purwati, Hotel Management
Dear Shivam,Thank you for your perfect rating and positive feedback.Best regards,Ayin PurwatiResort & Service Manager
by A verified traveler
Posted 30 Nov 2024
Anvaya Beach Resort Bali: A Mixed Bag of Experiences
Anvaya Beach Resort Bali offers a few positive aspects. The food is delicious, and the property is well-maintained, boasting clean and spacious rooms. The swimming pool is also a nice feature. However, the service provided by the staff is a significant letdown. Reception and operator staff lack professionalism and helpfulness, which can significantly impact the overall guest experience. Additionally, the beach area is unclean, which is disappointing for a beach resort.
One particularly troubling incident for our family with a 6-month-old baby when air conditioning unit malfunctioned. Despite request, the issue could not be addressed, resulting in a highly uncomfortable stay. The subsequent room change process was poorly managed, adding to the family's stress and frustration. The lack of empathy and professionalism displayed by the staff during this ordeal was disheartening.
Comment from Hotel Management
1 Dec 2024 by Ayin Purwati, Hotel Management
Dear Ashish,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you experienced during your stay, especially with the air conditioning and the handling of the room change. We understand how important comfort and a smooth experience are, particularly when traveling with a young child, and we are truly sorry for the inconvenience this caused.We also regret that you found the beach area unclean and that the service from our reception and operator staff did not meet your expectations. Please be assured that we take your concerns seriously, and we will address these matters with the relevant teams to ensure a more professional and empathetic approach moving forward.Your feedback on the food, room quality, and pool is much appreciated, and we will continue working hard to improve other aspects of the guest experience. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.Best regards,Ayin PurwatiResort & Service Manager
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Ayin Purwati, Hotel Management
Dear Clarabella,Thank you for your perfect rating.Best regards,Ayin PurwatiResort & Service Manager
by A verified traveler
Posted 22 Nov 2024
Nice place to stay. Easy to walk around and enjoy good food. Lots of activities n people will pick up and drop u off. No worry! Very enjoy my trip!❤️
Comment from Hotel Management
24 Nov 2024 by Ayin Purwati, Hotel Management
Dear Kimberly,Thank you for your kind words. We're thrilled you had an enjoyable stay and appreciated the convenience of exploring the area and participating in various activities. It’s wonderful to know that you had a worry-free trip. We look forward to welcoming you back for more adventures.Best regards,Ayin PurwatiResort & Service Manager
by A verified traveler
Posted 20 Nov 2024
Great vibe, 4 pools to choose from,fantastic breakfast
Comment from Hotel Management
21 Nov 2024 by Ayin Purwati, Hotel Management
Dear John,Thank you for your perfect rating and positive feedback.Best regards,Ayin PurwatiResort & Service Manager
by A verified traveler
Posted 10 Nov 2024
What an incredible and exceptional place it is, I've stayed at this hotel since the day it opened.going to book my next holiday 2025, again at the Avaya beach resort hotel kuta
Comment from Hotel Management
13 Nov 2024 by Ayin Purwati, Hotel Management
Dear Joseph,Thank you for your wonderful words and for being part of The Anvaya Beach Resort family since our beginning. We’re thrilled that you continue to choose us as your Bali getaway and that our resort has become a special place for you. We can’t wait to welcome you back in 2025 and are excited to create more exceptional experiences for you.Kind regards,Ayin PurwatiResort & Service Manager
by A verified traveler
Posted 9 Nov 2024
Amaizing hotel, always stay at Anvaya Kuta
I would recommend to family and friends.
Comment from Hotel Management
13 Nov 2024 by Ayin Purwati, Hotel Management
Dear Marlene,Thank you for your perfect rating and positive feedback.Best regards,Ayin PurwatiResort & Service Manager
by A verified traveler
Posted 8 Nov 2024
We loved our stay! Staff and service were excellent!
Comment from Hotel Management
13 Nov 2024 by Ayin Purwati, Hotel Management
Dear Vanessa,Thank you for your perfect rating and positive feedback.Best regards,Ayin PurwatiResort & Service Manager
by A verified traveler
Posted 7 Nov 2024
Beautiful , clean and receptionist are very friendly.
Comment from Hotel Management
13 Nov 2024 by Ayin Purwati, Hotel Management
Dear Armando,Thank you for your perfect rating and positive feedback.Best regards,Ayin PurwatiResort & Service Manager
