Ratings based on 990 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
The staff very super friendly and just lovely.
The hotel is very clean and the bathrooms are huge.
The balcony is on the small size with only 1 chair.
Rooms could do with some drawers
Comment from Hotel Management
31 Oct 2024 by Akmani Management, Hotel Management
Thank you so much for your kind words about our team and the cleanliness of our hotel! We're thrilled you enjoyed the spacious bathrooms and your stay with us overall. We appreciate your feedback on the balcony seating and storage options in the room. Your suggestions are invaluable as we continually work to improve our guests' experience. We hope to welcome you back soon for an even better stay
by A verified traveler
Posted 4 Oct 2024
Lovely stay as always, clean well presented rooms and close to the Main Street of Legian
Comment from Hotel Management
4 Oct 2024 by Astri Pirawitna, Hotel Management
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management
by A verified traveler
Posted 2 Oct 2024
-
Comment from Hotel Management
4 Oct 2024 by Astri Pirawitna, Hotel Management
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management
by A verified traveler
Posted 27 Sep 2024
Room with pool side access Excellent will be booking again
Comment from Hotel Management
4 Oct 2024 by Astri Pirawitna, Hotel Management
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management
by A verified traveler
Posted 20 Sep 2024
Really good location for a good price. Little disappointed as they were doing renovations so every morning there was paint and dust over our daybeds.
Lots of food nearby & places to grab food.
Comment from Hotel Management
4 Oct 2024 by Astri Pirawitna, Hotel Management
Dear valuable GuestsGreetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.Thank you for also highlighting our location and staff, we are glad that it became an addition to make your stay more enjoyable.Please accept our apology for the inconvenience you experienced during your stay. We appreciate your valuable feedback, as it is only through such constructive comments we are able to monitor and improve the hotel's operations and provide better facilities and services to our guests.On behalf of the entire team, we eagerly look forward to welcoming you back.Sincerely,Management
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
31 Oct 2024 by E-commerce, Hotel Management
Thank you
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 27 Aug 2024
cleanliness and quality are not what i would expect from a 4 star. ran out of towels on a few occasions, hair stuck in the wood shower wall, doors still have fingerprints on them.
Comment from Hotel Management
30 Aug 2024 by E-commerce, Hotel Management
Dear Irene Jy,Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet your expectations. Cleanliness and quality are top priorities for us, and I apologize for the lapses you encountered during your stay.I’m particularly concerned about the issues you mentioned—running out of towels, hair in the shower, and fingerprints on the doors. These are certainly not the standards we strive to maintain. Please be assured that I will be addressing these concerns with our housekeeping team to ensure that such issues do not occur in the future.Your feedback is invaluable as it helps us improve our services. If you’re willing to give us another chance, I would love to offer you a discount on your next stay to make up for the inconvenience.Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with a much-improved experience in the future.Best regards,Management
by A verified traveler
Posted 25 Aug 2024
It is a good spot to stay easy walking distance to so many different spots the rooms are comfortable enough and clean enough nothing amazing but did us just fine. Couple of things which weren’t major but had to ask for towels on numerous occasions they always seemed to have a shortage. The reception are helpful but wouldn’t say they are over the top friendly like we have experienced elsewhere. There is noise from neighbouring nightclubs but it wasn’t enough to keep us up at night. The rooftop bar plays music until around 8pm but again we could hear it but not enough to bother us. Great price and location
Comment from Hotel Management
30 Aug 2024 by E-commerce, Hotel Management
Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed our location and found the rooms comfortable and clean.We appreciate your feedback regarding the towel shortages and will work on ensuring that this doesn’t happen in the future. Your comments about our reception staff are also valuable, and we will strive to enhance our service to ensure a warmer and more welcoming experience for our guests.Regarding the noise from nearby nightclubs and the rooftop bar, we’re pleased to know that it didn’t significantly impact your stay. We understand how important a restful environment is and will continue to monitor these factors to improve guest comfort.Thank you for your positive note on the price and location. We hope to have the opportunity to welcome you back in the future.Best regards,
by A verified traveler
Posted 22 Aug 2024
I found the location great. The room was nice but had asked for a quiet room away from pool and got a room above the pool. Overall the team where great housekeeping could use a bit of training. I would stay here again.
Comment from Hotel Management
30 Aug 2024 by E-commerce, Hotel Management
Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the location and found our team to be great. We apologize for the inconvenience regarding your room placement and will work on better accommodating such requests in the future. We also appreciate your comments about housekeeping and will use them to improve our training. We look forward to welcoming you back and providing a more seamless experience next time.Best regards,Management
