Ratings based on 581 Verified Reviews

4.0 out of 5
82% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Auckland

Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Surya Adidarma, Hotel Management
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a great experience. We truly appreciate your support and look forward to serving you again soon.Best regards,Royal Regantris Kuta
4 out of 5
by A verified traveler

Posted 10 Dec 2024
.
Comment from Hotel Management
11 Dec 2024 by Royal Regantris Kuta Team, Hotel Management
Dear Guest,Thank you for your feedback! We’re glad you had a positive experience. We hope to welcome you back for another great stay in the future!Regards,Royal Regantris Hotel Team
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Thank you
Comment from Hotel Management
27 Nov 2024 by Surya Adidarma, Hotel Management
Dear Our Guest,Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot, and we hope to welcome you back again soon. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.
4 out of 5
by A verified traveler

Posted 5 Nov 2024
Biger TV
Comment from Hotel Management
7 Nov 2024 by Royal Regantris Kuta Team, Hotel Management
Dear Raul,Thank you for your feedback! We're glad you enjoyed your stay overall. We appreciate your suggestion regarding the TV size and will take it into consideration as we work to improve our facilities. Your input is valuable in helping us enhance the guest experience.We hope to welcome you back again soon!Best regards,The Royal Regantris Kuta Team
1 out of 5
by A verified traveler

Posted 30 Oct 2024
I cancelled my stay. Yet they still pretend that I was there & ask for a report after they took my money.
Comment from Hotel Management
7 Nov 2024 by Royal Regantris Kuta Team, Hotel Management
Dear Paul,We apologize for any confusion regarding your reservation. We understand that your plans changed, and we sincerely regret any inconvenience caused. We value your feedback and would be happy to assist in resolving any concerns you may have regarding the cancellation and charges. Please reach out to us directly so we can clarify the situation.Thank you for your understanding.Best regards,The Royal Regantris Kuta Team
3 out of 5
by A verified traveler

Posted 25 Oct 2024
Great location for short stay before flying out. No street noise - inner facing room. Room had a lot of issues: door didn’t open, AC didn’t work, some lights/outlets didn’t have power. Construction next to my room.
Comment from Hotel Management
7 Nov 2024 by Royal Regantris Kuta Team, Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear that you found our location convenient for your short stay. We sincerely apologize for the inconveniences you experienced with the room and will work to address these issues promptly. We appreciate your understanding and hope to provide you with a better experience in the future.Best regards,The Royal Regantris Kuta Team
5 out of 5
by A verified traveler

Posted 22 Oct 2024
The room i have seen in pictures it was not the same, was bit disappointed from bathroom. Over all good
Comment from Hotel Management
24 Oct 2024 by Royal Regantris Kuta Team, Hotel Management
Dear Valued Guest,Thank you for your feedback! We’re glad to hear that you found your stay overall good, but we apologize for the disappointment regarding the room and bathroom not meeting your expectations based on the pictures.Your comments are valuable to us, and we will review them to ensure our representations are accurate. We hope to welcome you back to Royal Regantris Kuta for a more satisfying experience in the future.Warm regards,
5 out of 5
by A verified traveler

Posted 21 Oct 2024
I stay here everytime I visit Bali
Comment from Hotel Management
24 Oct 2024 by Royal Regantris Kuta Team, Hotel Management
Dear Valued Guest,Thank you for your continued loyalty! We’re thrilled to hear that you choose to stay with us every time you visit Bali.Your support means the world to us, and we look forward to welcoming you back to Royal Regantris Kuta for another wonderful stay!Warm regards
4 out of 5
by A verified traveler

Posted 15 Oct 2024
Lovely place, nr to noisy bars but it was quiet inside'. Highly recommend 👌
Comment from Hotel Management
24 Oct 2024 by Royal Regantris Kuta Team, Hotel Management
Dear Valued Guest,Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed your stay and found our place quiet despite being near lively bars.Your recommendation means a lot to us, and we hope to welcome you back to Royal Regantris Kuta for another enjoyable experience!Warm regards,
3 out of 5
by A verified traveler

Posted 27 Sep 2024
the staff of the hotel is good and friendly but be prepared to be strongly solicitated by the people working the shops close to the hotel
Comment from Hotel Management
28 Sep 2024 by Hotel Mangement, Hotel Management
Dear Our Valuable Guest,Thank you for taking the time to share your feedback about your recent stay. We are delighted to hear that you found our staff to be friendly and accommodating. Your compliments are truly appreciated!If you have any further suggestions or concerns, please feel free to reach out. We hope to welcome you back in the future!Best regards,Royal Regantris, Kuta