Ratings based on 116 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 18 Oct 2024
by A verified traveler
Posted 16 Oct 2024
View from rooftop is great. Staffs are very nice and accomodating. Location of property is central and right in front of beach.
However property should not be consider 4 stars. Room smells foul due to humidity. Beds make sounds and not sturdy. Pillows smells. Bathroom tiles, grouts, tapware, glass are not cleaned, yellowed.and calcium stains. Bathroom towels frayed. Hallway at level 3 stinks like toilet. No hair dryer unless requested.
by A verified traveler
Posted 16 Sep 2024
I had a room that power was faulty, bathroom Sink clogged and stunk, shower leaked, fridge didnt work and after their several attempts to rectify, it remained the same so I insisted on 3rd day to be moved to another room. This room was much better. Dissapointed that there was no balcony to sit on outside room.
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 4 Sep 2024
Great hotel very clean and good rooftop. Staff really care about you.
by A verified traveler
Posted 27 Aug 2024
Not often I don’t want to leave, but this is one of those times.
Stellar location on Kuta beach, caring and happy staff, good food options onsite, pool and rooftop are amazing, the gym is very nice and the vibe is really good.
Rooms (we stayed in a couple of Queen rooms) are very clean and serviceable (hopefully one is not spending too much time inside in Bali!) bathrooms are small side for us Americans, but no complaints.
The service staff work overtime to keep things neat and clean. Always with a happy smile.
Restaurant staff, especially on 1st/2nd floor restaurant were superior. Special thanks to Bima, Ersa, Citra, Birdie, among many others…💗
My smile-o-meter readings were off the charts! ;)
Overall, one of the best values I have ever seen. My partner, her friend and I really, really, really enjoyed our stay…thank you Mamaka! We will be back…✌💗🙏
by A verified traveler
Posted 19 Aug 2024
Good
by A verified traveler
Posted 11 Aug 2024
Lovely property/room, uber comfy beds and very clean room. Staff were lovely and very helpful. Great facilities and loved the rooftop bar/pool.
Great location in Kuta for walking around street stalls and the mall, and right across from the beach.
Would give 4.5 stars if we could as the only downfall for us was the noise that made it into the room from outside (rooftop bars/restaurants/street and from the hallway).
I absolutely recommend (just bring airplugs if you are an early/light sleeper).
by A verified traveler
Posted 3 Aug 2024
Lovely, vibes hotel with an awesome pool area and the Kuta Social club on the rooftop is amazing. Staff is super friendly and helpful and the hotel has everything you need. One awesome perk is the kitchen and bar downstairs is open 24hrs.
