Ratings based on 968 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
The property was decent! Was very disheartening when we walked to the beach and it was full of liter and garbage. There were some sketchy folks doing unsafe activities! But for a place to just rest before flying out it worked! Breakfast was good and we ate at the Restraunt food was good! Staff was safe was friendly and accommodating.
Comment from Hotel Management
16 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear JodyThank you for sharing your feedback about your recent stay at Kuta Paradiso Hotel. We are pleased to hear that you found our property suitable for a restful stay before your flight and that you enjoyed our breakfast and restaurant offerings. It’s also heartening to know that our staff left a positive impression with their friendliness and accommodating service.We regret to hear about your experience at the nearby beach. While this area is not directly managed by the hotel, we understand how important a clean and safe environment is for our guests. We will share your concerns with the relevant local authorities to support efforts for improvement.Your comments are valuable to us, and we appreciate you highlighting both the positives and areas for attention. We hope to have the opportunity to welcome you back in the future for an even better experience.Warm regards,
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear JackThank you for sharing your feedback with us. We truly appreciate your kind words about our friendly staff and are glad to hear you had a pleasant stay.We sincerely apologize for the inconvenience caused by the sewage smell in your room. We take all concerns seriously, and this issue has been addressed to ensure our rooms maintain the highest standards. We understand that our property is aging, and we are actively working on improvements to ensure our rooms and bathrooms offer greater comfort to our valued guests.Regarding breakfast, we appreciate your suggestion for more variety. We are continuously reviewing our offerings to enhance the dining experience, and your feedback will be considered in these future updates.We hope to welcome you back soon and provide an even better experience.Warm regards,
by A verified traveler from Perth
Posted 9 Dec 2024
Very convenient location if you’re after lots of shopping and dining.
Comment from Hotel Management
10 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear Deanne Mary,Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our hotel’s convenient location for shopping and dining. Our prime location in the heart of Kuta is indeed one of our strengths, providing guests with easy access to a variety of attractions, restaurants, and shops.We hope you had a memorable experience exploring the vibrant neighborhood and enjoying all that the area has to offer. Should you decide to stay with us again, we’ll strive to make your next visit even more enjoyable.Warm regards,
by A verified traveler
Posted 9 Dec 2024
Hotel is only 7 minutes walk to the Discovery Mall and 35 minutes walk to the Beachwalk shopping center
Comment from Hotel Management
10 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear Le SangThank you for highlighting our hotel’s convenient location! Being just a short walk from Discovery Mall and within walking distance to Beachwalk Shopping Center makes us an excellent choice for guests who love to explore and shop.We hope you enjoyed your time with us and look forward to welcoming you back on your next visit!Warm regards,
by A verified traveler
Posted 9 Dec 2024
Was greeted by a smile from every single staff member every day and everyone goes out of their way to ensure your trip is as comfortable as possible. It is within walking distance of some amazing shopping places and dining options like the stadium sports bar and cafe. The pool is well maintained with the staff going above and beyond to keep the hotel to a very high standard of cleanliness! Will stay here next time again for sure!
Comment from Hotel Management
10 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear BlayzeThank you for your glowing review! We’re absolutely delighted to hear that our team made your stay so memorable with their warm smiles and dedication to ensuring your comfort. It’s wonderful to know that you enjoyed our convenient location, the nearby dining and shopping options, and our well-maintained pool.Your kind words about our high standards of cleanliness mean a lot to us, and we’re thrilled to hear you plan to stay with us again. We can’t wait to welcome you back for another fantastic experience!Warm regards,
by A verified traveler
Posted 8 Dec 2024
Good service!!
Comment from Hotel Management
10 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear ZeljkoThank you for your feedback! We’re delighted to hear that you appreciated our service. Our team works hard to ensure every guest feels valued, and your kind words mean a lot to us.We hope to welcome you back for another great stay soon!Warm regards,
by A verified traveler
Posted 8 Dec 2024
Good room service, excellent pool service.
Comment from Hotel Management
10 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear AleksandarThank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our room service and found our pool service to be excellent. Our team is dedicated to creating memorable experiences, and your kind words inspire us to keep up the great work.We look forward to welcoming you back for another exceptional stay!Warm regards,
by A verified traveler
Posted 7 Dec 2024
Nice hotel
Comment from Hotel Management
10 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear MostafaThank you for your kind words! We’re glad to know you enjoyed your stay with us. Your feedback encourages us to continue delivering a great experience for all our guests.We look forward to welcoming you back soon!Warm regards,
by A verified traveler
Posted 6 Dec 2024
Hotel was in a good location. Very good breakfast and good customer service
Comment from Hotel Management
10 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear MartynThank you for taking the time to share your feedback. We’re delighted to know you enjoyed our convenient location, our breakfast offerings, and the quality of our customer service. Providing a welcoming and satisfying experience is always our top priority.We hope to have the pleasure of hosting you again in the near future!Warm regards,
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel, Hotel Management
Dear Ashleigh,Thank you for your wonderful 5 out of 5 rating! We are truly grateful for your support and delighted to know you had a fantastic stay with us.We can’t wait to welcome you back to Kuta Paradiso Hotel for another exceptional experience!Warm regards,
