Ratings based on 9 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2023
The Manager was so good about our feedback and gave us a refund and apologised.
We had a bungalow with paper thin walls and the Airconditioning was not keeping up with the heat outside.
Plus we had a mob of polish peeps that decided at 12 midnight they would carry on around the pool area until 2:30am getting drunk and talking yelling at each other with no respect for anyone else!
Comment from Hotel Management
1 Dec 2023 by Jukung Villas Kuta, Hotel Management
I'm sorry to hear about the inconvenience you faced during your stay. We deeply value your feedback, and it's disappointing that you experienced disturbances due to noise and issues with the bungalow's air conditioning.We'll certainly address the noise matter with our team to ensure that such disruptions don't occur again, as guest comfort is our priority. Regarding the air conditioning, we'll promptly investigate and rectify any issues to ensure it functions properly in all our accommodations.We appreciate your understanding, and thank you for bringing this to our attention. If there's anything more we can do to improve your future stay or accommodate any specific preferences, please don't hesitate to reach out to us. Your comfort and satisfaction are important to us.
by A verified traveler from australind
Posted 11 Dec 2022
The property was stunning. Unfortunately when we stayed a lot of the surrounding shops/restaurants etc were closed due to the covid impact
Comment from Hotel Management
12 Dec 2022 by Jukung Villas Kuta, Hotel Management
Thank you for staying with us. We hope to see you again.
by A verified traveler
Wonderful
Posted 23 Sep 2019 on HotelsIt was like a home away from home. Everyone was really helpful and the villas were beautiful and clean!
by A verified traveler
Great place to stay
Posted 14 Sep 2019 on HotelsMick the owner is very friendly and helpful. He will arrange airport pick up which is well worth the 150000rp to avoid the hassle of airport taxi's. The villa is great for two couples or a family. Good location a few minutes walk to the beach and Kuta nightlife. The rooms are comfortable. The kitchen has everything you would need including a fabulous fridge/freezer. The only negative for sun worshippers is that there are no sun loungers due to lack of space around the pool
by A verified traveler from georgetown
Posted 4 Jul 2019
the villa are perfect stay for families.
by A verified traveler
Posted 14 May 2019 on Wotif
Location is excellent. Mick is helpful and attentive.
Villas are new but decor is so-so. Bed and linen is comfortable. Overall good experience. Walk in anyway and within a few minutes good restaurants and everything is handy.
by A verified traveler
Posted 12 May 2019 on Wotif
The Villa was presentable, but looked like it had just missed the finishing touches. Location was good, with lots in walking distance. Was a problem with some local cats early in the morning.
House keeping was a let down, there was none. We didn’t expect clean linen and towels daily, but having to ask after day 4 was a joke. Not to mention having to ask for more toilet paper. Very poor.
There is no reception at check in and often no staff around at all if you need anything.
On arrival we were told that payment needed to be made in cash, credit cards not accepted. They it was very hard to get a receipt for the payment.
One a whole there is a lot of improvements needed to bring this place up standard, even Bali standard.
by A verified traveler
Posted 8 Apr 2019
Nice setting of villa.. But a bit dirty in toilet.. My second room no pipe for cleaning. But the pool was cleaning. But pool area got a reda ant.
by A verified traveler
Posted 14 Sep 2019
細い道沿いにあるので、タクシーがなかなかホテルまで行ってくれませんでした。
オーナーは気さくな方でした。
