Ratings based on 60 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Will Stay Again When in the Area
Posted 6 Dec 2023 on HotelsVery nice and relaxing four-night stay for a family of three. One of the best things for us was to see lots of friendly and helpful local staff working here. The breakfast was very good. The premises were clean, calm and relaxing. The location is fairly central to the area.
by A verified traveler
Posted 16 Oct 2023
What a fantastic place!.
From the moment we got there, we felt at home. One the best and most friendly staff we've ever encountered. The place is gorgeous, lush plants and trees, beautiful Koi ponds and cute turtles. They have a very nice pool with sand and a pool bar, but we rented a villa with our own pool. Oh, it was wonderful!!. Loved our big villa!!
It has everything!, fridge, stove, sofa...it was perfect!.
The breakfast was delicious and we even got food to feed the Koi fish.
I so recommend this resort!. From the friendly staff to every single amenity, everything was top notch!.
👏👏👏👏 Perfect stay!.
by A verified traveler
Jivana /amazing Place
Posted 27 Feb 2023 on Hotelsan amazing place that is run by Australian owner who is always around for suggestions and help.Its got to be the nicest place in Kuta and actually Lombok.Staff is amazing and the Breakfast is 1st rate.Its very hard for me to go back to Canguu. 10 out of 10
by A verified traveler
Posted 6 Dec 2021 on Hotels
nice
Comment from Hotel Management
13 Dec 2021 by Adrian, Hotel Management
Thank you for staying with us. We appreciate your feedback! Looking forward to welcoming yo again in near future
by A verified traveler
Posted 15 Mar 2020 on Hotels
Our stay at Jivana Resort in March was amazing. We had a one bedroom villa and it was just blissful and super quiet, just what we needed. The bed was super comfy.
The restaurant staff at breakfast were very friendly and breakfast was delicious everyday. We didn’t see anyone eating there at night.
Only negative would be that the water from the shower, bathroom and kitchen had a bit of a stench which was very off putting during a shower.
Overall our stay was amazing. The grounds are kept immaculately and it’s just beautiful walking through.
Comment from Hotel Management
17 Mar 2020 by Adrian, Hotel Management
Thank you for staying with us. We appreciate your feedback! Looking forward to welcoming yo again in near future
by A verified traveler
always a pleasure
Posted 28 Feb 2020 on Hotelsit is alway a pleasure staying here
Comment from Hotel Management
1 Mar 2020 by Adrian, Hotel Management
Thank you for staying with us. We appreciate your feedback! Looking forward to welcoming yo again in near future
by A verified traveler
Posted 16 Jan 2020 on Lastminute
Bianca & the service team make staying at Jivana an experience you’ll never forget! They are professional, yet personal, remembering names, how you like your food & drinks. We never once had to ask twice for anything, our every need was anticipated & met! Jivana is the perfect resort👌 Clean, quiet, fun, great atmosphere, & the location couldn’t be any more perfect!! Great for couples, & families! We can’t wait to go back when we visit Kuta Lombok again! Thank you Bianca & Team, you were perfect 👌😇
Comment from Hotel Management
19 Jan 2020 by Adrian, Hotel Management
Thank you for staying with us and for your kind review. Hope You Enjoy your Holiday We appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us
by A verified traveler
The true meaning of a restful vacation
Posted 10 Jan 2020 on HotelsThe experience when entering into Jivana Resort is everything you hoped it to be when booking.
All staff at Jivana Resort are extremely polite, hospitable, professional and extremely thoughtful.
Adrian and the management team are always very hospitable and were available to make your stay memorable.
I personally sent emails to confirm transfers and to notify the management of Jivana Resort that our flight had been delayed and within minutes I received a response of acknowledgement which was pleasing to receive.
The poolside villas are lovely, and the King bed is of great quality ensuring a good sleep!
The facility was maintained at a very high standard and the pool area, restaurant and common area were impeccable.
Jivana Resort is certainly the place to stay in the South Lombok (Kuta) region!
From Andrew & Sonia D
Comment from Hotel Management
10 Jan 2020 by Guruh Adriyanto, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Luxury
Posted 11 Dec 2019 on HotelsWe loved this place. The rooms were lovely, the bed was super comfortable, the whole room was super comfortable and spacious with a huge outdoor bathroom. It’s in a great location. The staff were fantastic and the breakfasts very delicious. We found the pool to be too hot (an Indonesian/humid climate thing?) and the wifi was no good. And yet I’m still giving it a 5 because it’s just that nice and very affordable. Even the linens were excellent.
Comment from Hotel Management
23 Dec 2019 by Adrian, Hotel Management
Thank you for staying with us and for your kind review. Hope You Enjoy your Holiday We appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us
by A verified traveler
Very good!
Posted 24 Nov 2019 on HotelsThis was our third time here, we have been living on part time in Lombok since many years and sometimes we take a mini holiday away from every day life.
This place is just great in every aspect; very nice staff, good food, great pool area. But the best part are the extremely comfortable beds, pillows and sheets! Makes you want to really relax. We have stayed in several other hotels in Kuta and none of them is even close to this when it comes to comfort and service. We will be back for sure!
Comment from Hotel Management
27 Nov 2019 by Adrian, Hotel Management
Thank you for staying with us and for your kind review. Hope You Enjoy your Holiday We appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us
