Ratings based on 10 Verified Reviews
2.9 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Stay away!
Posted 27 Apr 2024 on HotelsWe had to leave this hotel without staying. It was dirty & smelly. The walks were filthy, bathroom moldy & griss & the beds were thin & pillows disgusting. The 1st room reeked of snoke so we hauled our stuff back downstairs to request a different room but it was no better so we simply left. Walked down to the Ibis Kuta Hotel instead for just a few dollars more.
by A verified traveler
More for shoestring traveller
Posted 20 Dec 2016Miss out my booking. But counter staff at least let me check in first n resolved the issue later. Breakfast in room not acceptable. Time to change towels. Missing glass door panel at shower area. Bathroom needs regrouting. Black n mouldy
Comment from Hotel Management
29 Dec 2016 by Lilis - Management, Hotel Management
Thank you for taking your time to write a review regarding your recent stay at Hadi Poetra Hotel. We noted you pointed our several aspects that need improvement such us breakfast, linen change rotation, bathroom and complicated check in procedure. Your comment is highly appreciated and we will do follow up accordingly. Thank you and we are looking forward to welcoming you back.
by A verified traveler from Brisbane
It's ok for a short stay
Posted 20 Nov 2016 on HotelsWe left because there are no channels on tv in English
Comment from Hotel Management
24 Nov 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking your time to write a review regarding your recent stay at our hotel. We noted you are not happy as there are no channels on TV in English. Your comment is highly appreciated and we will do some improvement accordingly. Looking forward to welcoming you again and hope your next stay will be more pleasant that before.
by A verified traveler
No wifi. Dirty and smelly room
Posted 11 Oct 2016 on HotelsNo wifi. Room dirty - ants and a massive cockroach in the bathroom. Smelled like sewage (both from the bathroom and the rubbish dump adjacent to the hotel). Good location - walking distance to the main kuta strip.
Comment from Hotel Management
17 Oct 2016 by General Manager, Hotel Management
Dear Sir, Madam,
Warmest greetings from Hadi Poetra Hotel
Thank you for taking your time to write a review regarding your recent stay at our hotel. Beside you are happy with the hotel location, we also noted some points that need some improvement including wifi in the room, cleanliness and smell from the bathroom. Your review is highly appreciated and we will do follow up accordingly.
Thank you and we are looking forward to to welcoming you again and hope your next stay will be more pleasant than ever.
Best Regards,
Ketut Ginastra
Manager
Recommended
for Everyoneby A verified traveler
worth paying not much than $40 per night.
Posted 20 Sep 2016 on Wotif
Pros: What I like is that it was cheap and close to the beach. The beach is only 10 minutes walk.
Cons: Probably keep maintaining the equipments.
Location: Unfortunately in Kuta, the sellers are trying to sell a bit too much. It is sad because they are loosing their charm.
The paint on the corridors wall was peeling, and the light was turned off in the morning. We had to wake up at 5am to take our taxi, and all lights in the corridors were off. We had to found our way and try to find the switches.
The shower bath is not well made as when you taking a shower the water is getting everywhere in the bathroom.
Over than that, I was satisfied.
Comment from Hotel Management
21 Sep 2016 by Ketut Ginastra - Manager, Hotel Management
Dear Sir/ Madam,
Warmest greetings from Hadi Poetra Hotel...
Thank you for takeing the time to write your review regarding your recent stay at our Hotel. Beside that you were happy with the location and value of our hotel. We also have noted that you have pointed out the area for improvement including bathroom, corridor's paint and lights. Your comments are highly appreciated and we will do follow up accordingly.
Thank you and we are looking forward to welcoming you again with a better service.
by A verified traveler
Good Stay at the Hotel
Posted 25 Jun 2015 on HotelsOverall the room was okay and clean. The staff were very friendly and good. The hotel surrounded by a lot of restaurants, stall, shops and etc.
Recommended
for Everyoneby A verified traveler
Simple
Posted 27 Mar 2015Roof top is a very nice place to spend your afternoon time.
by A verified traveler
Good location for food and beach
Posted 25 Sep 2016 on HotelsUtk keselurahan bagus, good location.. near legian and kuta beach
Comment from Hotel Management
24 Nov 2016 by General Manager, Hotel Management
Thank you for your review. We are pleased to know that you are happy staying at our hotel. Hope to welcoming you again and wish you next stay will be more pleasant than before.
by A verified traveler
Good value for money
Posted 20 Sep 2016 on HotelsHotel shuttle service didn ´t pick us up at the airport (after email confirmation), friendly staff at the reception, hotel room not really clean, good value for money, ideal for one night stay after arrival to Denpasar airport at night.
Comment from Hotel Management
22 Sep 2016 by General Manager, Hotel Management
Dear Sir/ Madam,
Warmest greetings from Hadi Poetra Hotel
Thank you for sharing your experience regarding your recent stay at our hotel. We are truly sorry for the inconvenience, as our driver failed to found you at the airport. Besides that you were happy with our friendly staff and value. We also have noted that you have pointed out the area for improvement including room cleanliness. Your comments are highly appreciated and we will do follow up accordingly.
Thank you and hope your next stay will be more pleasant than before.
Best Regards,
Ketut Ginastra
Manager
Recommended
for Everyoneby A verified traveler from Korea
Near by waterbom and city
Posted 28 Aug 2016Near by waterbom
From hotel to city 15min by walk
Friendly staff , Hot water , Hair dryer
You can massage in ur room just ask staff .
Anyway just i think this hotel at large good :)
Comment from Hotel Management
21 Sep 2016 by Ketut Ginastra - Manager, Hotel Management
Dear Peter,
Thank you for your review of our hotel. It's our pleasure to know that you were happy with our location and service. My team and I are looking forward to welcoming you again. We hope your next stay will be as pleasant as before.
