Ratings based on 29 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2024
by A verified traveler
Posted 28 Feb 2024
Mould everywhere and dirty rooms
by A verified traveler
Hell whole
Posted 26 Feb 2023 on Hotels1. Asked staff to clean the room.
It wasn’t done. They forgot !!
2. The front desk was left unattended all the time with all the room keys out. Anybody could take them and go into your room while you where out.
3. Very Dirty.
4. The pool was a whomp
Comment from Hotel Management
1 Apr 2023 by Erwin, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 23 Jul 2019
The staff were lovely. Room and location good but unfortunately no pool which was a must for us
Comment from Hotel Management
23 Jul 2019 by Erwin, Hotel Management
Thank you for your review
by A verified traveler
Posted 2 Jan 2019
Close to the beach but need to improve room facilities
Comment from Hotel Management
3 Jan 2019 by Erwin, Hotel Management
Thank you for your review
by A verified traveler from Malaysia
Nice to stay
Posted 26 Aug 2018Everything about the room is fine. Quite large room and comfortable. Very near to the beautiful kuta beach.But the breakfast is very limited and doesnt suit my taste bud.
Comment from Hotel Management
30 Aug 2018 by Erwin, Hotel Management
Dear Anna,Ms
Thank you for your review and this will make us better in the future.
Recommended
for Everyoneby A verified traveler
Super-friendly staff, great location
Posted 9 Jul 2018 on Orbitz
Pros: Breakfast was good and everyone that works there is so friendly, the will also set you up with a reliable moto rental.
Cons: The bathrooms could definitely be updated but for the price, I think they were fine.
Location: Loved the surf bar next door, great place if you are younger and looking to socialize (although you can't really hear the music from the hotel if
The name of the hotel is very suiting because they really make you feel like family! When I first arrived I didn't have a converter to charge my phone so the person working there took me on his moto to a store to buy one.
Comment from Hotel Management
12 Jul 2018 by Erwin, Hotel Management
Thank you for your good review
by A verified traveler
A bit pricey with good potential
Posted 2 Jul 2018 on HotelsSlightly unfinished feel to the place. Overall quite nice though room rate quite pricey for what it is.
Comment from Hotel Management
3 Jul 2018 by Erwin, Hotel Management
Thank you for your review
by Manuel
Posted 18 Jun 2017 on Hotels
It is an amzing place to stay.
Comment from Hotel Management
20 Jun 2017
Thank you for your good comment
by Leslie
Beach view stay
Posted 27 May 2017 on HotelsGeneral location is in close proximity to the beach, and slightly off from the busy streets of bars and bistro - Perfect for a quiet stay.
The hotel has friendly service staffs that are helpful, and room is generally clean and well maintain.
Hotel staffs are helpful at arranging transportation and bike rental. Huge help there!
Breakfast selection is rather limited, but you could always go for something else along the main street.
Comment from Hotel Management
6 Jun 2017
Thank you for your comment
