Ratings based on 15 Verified Reviews

4.9 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Oct 2024
Most important feedback I could provide is simply, if the prices don't become astronomical then I'll be back. The longer version: I spent a week here, as somebody who doesn't feel confident with scooters just yet, the location was supreme; in the heart and in walking distance of everything/anything you need. The staff are friendly, not overbearing, happy to teach me their language and playful while being attentive. Everything was clean, the air conditioning works as it should, the beds and pillows are great, the blinds are blackout and when you close the door you can't hear a thing other than the prayers which are really loud and play throughout the night... I'm not sure how often and you are provided with earplugs to sleep with at night, I'm not a light sleeper so although it did wake me up it wasn't difficult for me to fall back to sleep. You could probably aid this by putting a towel down near the doors too. The cocktails were really good, the food was simple but yummy and made quickly and I rated the coffee as well! Nothing compares to Australian coffee IMO but I was happy to have my coffees at the hotel. They organised my car service back to the airport, I would have rathered a scooter but was talked out of it, however after travelling around in Bali I now know that the driver can put my carry on luggage in front of their legs with no issues and wouldn't take a car again, it's more expensive and way less fun.
5 out of 5
by A verified traveler

Posted 4 Sep 2024
This location is excellent value and I would recommend it to anyone staying in Kuta Lombok. The only gripe we had was that we could not figure out how to turn off a bright light shining in our window. It appeared that all rooms like ours had the same light on, so perhaps it was not possible.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2024
5 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Amazing stay and beautiful hotel with super staff.
5 out of 5
by A verified traveler

Posted 12 Aug 2024
This place is wonderful. The resort has a very tasteful aesthetic, with a mix of vibrant plant life (characteristic to Indonesia) and very light Islamic architectural notes in its domes and arches. It’s simply beautiful. The rooms are spacious, clean and cleverly decorated. The bathrooms are so beautiful, clean and also spacious. The pool areas are stunning, all of them. The entire hotel is a beauty to behold. However, what really makes this place elevate to exceptional is the Staff. Every single human being in this resort beams kindness. Every detail in need of being taken care of is always done before you have time to think of it yourself. Whatever you need locally, as in transfers, tours, etc. is provided or recommended with no personal interest or commission in mind. Know that you will never be taken advantage of by the staff. I want to personally give thanks and appreciation to the team that took care of us during our stay: Egis, Sujar, Yudi, Andi, Didik and all those whose names we did not learn. Your daily greetings, smiles, acts of service and kindness never went unnoticed from beginning to the very end of our stay. Terima kasih banyak 🙏
5 out of 5
by A verified traveler

Posted 8 Aug 2024
Great Hotel , great staff , great location.
5 out of 5
by A verified traveler

Affordable luxury

Posted 1 May 2024 on Hotels
We booked two rooms at the last minute for a visit to Kuta and we were blown away by how luxurious and stylish this hotel was. The pool area is excellent and the rooms a high standard. Our bathroom was incredible with an amazing, large free standing bath. We wish we were staying for longer.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023
5 out of 5
by A verified traveler

Felt like a queen!

Posted 26 Jul 2022 on Hotels
Everything was amazing, stylish, comfortable, clean, location. Very happy to stay here and would again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024