Ratings based on 35 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024 on Wotif
Comment from Hotel Management
30 May 2024 by Sindi, Hotel Management
Dear Mr/s. Chantelle,Warm greetings from Awila Villas Kuta. First of all thank you for your rating about our property and we believe your feedback will improve our service and facilities in the future. But let us try to explain about your concern regarding extra bed we did not received any inquiry from Expedia about extra bed. We do apologize for sun bed we only provide 2 per each villa which we set up by the pool and for toaster currently we are not providing it in the villa but if it required, we will trying out best to accomodate it for our guest. For your convinience we already refund your money as well.Because it is always disappointing to read a review from guests who had unpleasant experiences at Awila Villas Kuta as all guest comments are taken seriously. We will accept your complaint and will improve it for the better in the future.At last but not least we still thank you for your stayed with us, we do apologize for this inconvenience caused while you stayed with us we promise to improve our service and facilities for future and we really looking forward to welcoming you again for your next Bali holiday.Warm regards,Awila Villas KutaThe Wina Resorts and Management
by A verified traveler
Posted 23 Aug 2023 on Hotels
Its very disappointed, very dirty and not well maintained. It was very hard to contact the house keeping also.
Comment from Hotel Management
1 Sep 2023 by Sindi, Hotel Management
Dear Our Valued Guest, Thank you very much for your feedback and share your experience during your stay at Awila Villas Kuta. We apologize there something based in our facilities and cleanliness that not meet your expectations at the moment. Your feedback is really valuable for us. We will always try our best to giving an excellent service for all our beloved guest. We hope to see you again at Awila Villas Kuta your private villa gateaway in Bali. Thank you for your support and sharing. Have a beautiful day. Kind Regards Awila Villas Kuta (The Wina Resort & Management)
by A verified traveler
Posted 23 Mar 2019 on Hotels
by A verified traveler
Posted 11 Feb 2019
by A verified traveler from Shenzhen, cn
Posted 11 Feb 2019
Villas are beautiful with lots of space. Private pool was squeaky clean with surrounding garden beautifully arranged providing a very private and exclusive feel. It seemed as though nobody had stayed there in a while as it was a teeny bit dusty in the kitchen area and bathrooms, but overall was clean. We ordered dinner once and it was delicious and staff was helpful in arranging transportation. Only thing was the kitchen wasn’t fully stocked. Just one fork, two spoons, 5 knives and no bowls. Seemed like they did washing and forgot to return cutlery, but they brought it to us after we called. Also, be aware that you you need to bring an adapter for your phone charger, and in the extra bedrooms you will have to unplug a lamp to charge as there aren’t any extra plugs. Front desk found an adaptor for us to use though which was nice. Overall was a lovely stay and will definitely return in the future
Recommended
for Everyoneby A verified traveler from perth,wa
Nicest villa we've stayed in
Posted 5 Nov 2017The villa itself is absolutely stunning, 5 star luxury. The private pool is a generous size and best of all it gets sun for a good portion of the day so water is perfect temp! The bed is huuuuge and the furnishings in both the bedroom and lounge are extremely tasteful. Location wise it's a little out of the way if you're planning to beat the feet to places but doesn't take long to get to places by taxi as you seem to avoid having to go on the busy one way roads that you get stuck in. One improvement we did recommend to them was better lighting leading up to the place as when you do return from a walk at night it can be a little unnerving walking down the roadway/side street. All in all it's a wee gem of a place and we will return
Recommended
for Everyoneby A verified traveler from Straya
Hidden oasis
Posted 19 Oct 2017Great place. If you take bluebird taxis and tell them the address they find it easy enough. The villa is huge and has a amazing pool. Great service the staff can’t do enough for you. Will stay again
by A verified traveler
Great place to stay
Posted 2 Sep 2017 on HotelsThis is an excellent place to stay far-from Kuta's madness! It is a bit of a distance to the beach. You will need a motorbike,taxi or walk a long walk. I loved the place for its peaceful location. When we had trouble with the WIFI, staff offered portable WIFI to solve the problem.It has a small kitchenette, with a microwave to cook a light meal. There is Indomarket nearby and eating places as well. The place could use a bit of upkeep to the water damage in Unit#5 - before it gets worse!..now it just looks ugly. But overall, the place is very good and will stay there again. Great staff. I loved it!
by Gajer Badi
Posted 19 Feb 2017 on Hotels
When reach the villa the front line worker not prepared. She ask me to pay for the 3 person. After a long discussion she still ask me to pay. After one hour later she came to my room she apologised to me. She told me this villa stay is fully paid.
Second, when I told the cleaner not to clean my room. But they still clean my room and left the walkie talkie in my room.
by Ryan from Singapore
Review for De Bharata villa instead!
Posted 9 Jun 2016 on Hotels2 months ago I booked 3bedrooms D'wina villa for a 4D3N stay, but 3days before my trip I received email that they have to relocate us to their sister villa instead due to overbooking. Its unpleasant to be shifted just right before the trip, and I suggest D Wina to look into their booking system to ensure such thing wont happen in the future.(Seen reviews from others that this isnt the first time they shifted customer booking).
We were relocated to De Bharata villa instead and below are my review for De Bharata villa and not D wina.
Pros:
The villa, rooms, kitchen, pool and bathroom were well maintain and clean.
Aircon function well.
The staffs were polite, willing to help and their service overall is good.
10mins walk to shopping street and bintang market.
Cons:
Mosquitos everywhere, do bring along mosquito coil.
Water dispenser were left unclean or unused for many years. a pool of ants flow out the moment you try to dispense water from it. advice to boil your own water using the kettle provided.
