Ratings based on 779 Verified Reviews
4.1 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Oliver,Thank you for giving a rating 5. All the team would like to thank you for your positive feedback. We all look forward to welcome you back soon.Kind Regards,
by A verified traveler
Posted 14 Nov 2024
Bed not comfortable..feel sandy, towels v old n looks n feel dirty
Comment from Hotel Management
19 Nov 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Teo Geok, Thank you for taking the time to share your review. We're sorry to hear that the bed and towels did not meet your expectations. We truly appreciate your comments and will work on making the necessary improvements.Thank you for your objective comment, and we hope to have the opportunity to welcome you back for a better stay in the future. Kind Regards,
by A verified traveler
Posted 3 Nov 2024
I booked this hotel after checking good reviews. im not sure Im unlucky one but i stayed only one night in the horrible room with broken shower head making flood in my toilet, and slept with sewerage smell. the room has no sun so it was so depressed. definitely they need to maintain the property better. if your budget allows please go to the others. however the staff was so kind and helpful so i felt sad more to be disappointed.
Comment from Hotel Management
19 Nov 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Jeong hwa, Thank you for taking the time to share your review.We’re truly sorry to hear that your experience did not meet your expectations. We sincerely apologize for the issues you encountered with the shower and the unpleasant smell in your room. This is certainly not the standard we aim to provide, and we will immediately address the maintenance concerns you mentioned to ensure they are fixed promptly.We're grateful for your kind words about our staff, and we will make sure to pass along your appreciation to them.Thank you for your objective comment, and we hope to have the opportunity to welcome you back for a better stay in the future. Kind Regards,
by A verified traveler
Posted 21 Oct 2024
Very old and tired the room was musty and one chair in a double room lots of steps everywhere you needed to go
Comment from Hotel Management
23 Oct 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Judith,Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We well take a note of your remark about our property and will address the concerns you've raised. We hope you might consider staying with us again in the future so we can provide a better experience.Thank you for your objective comment and we look forward to welcome you back soon.Kind regards,
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
23 Oct 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Barbara,Thank you for giving a rating 4 & thank you for choosing our resort.We all look forward to welcome you back soon.Kind Regards,
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
23 Oct 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Joanne,Thank you for giving a rating 4 & thank you for choosing our resort.We all look forward to welcome you back soon.Kind Regards,
by A verified traveler
Posted 9 Sep 2024
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Comment from Hotel Management
23 Oct 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Troy,Thank you for giving a rating 4 & thank you for choosing our resort. We all look forward to welcome you back soon.Kind Regards,
by A verified traveler
Posted 23 Aug 2024
Found Alam KulKul to be the perfect secret place on a busy street. Staff were always pleasant and happy to oblige. Three generations holidayed here together and found it a wonderful experience.
Comment from Hotel Management
28 Aug 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Annette,Thank you for taking the time to share your wonderful experience at Alam Kulkul boutique resort. We're thrilled to hear that you enjoyed your stay.We look forward to welcoming you back for another amazing stay at Alam Kulkul
by A verified traveler
Posted 17 Aug 2024
Stayed many times. Return customers. Plumbing needs attention.
Comment from Hotel Management
19 Aug 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear Tony,Thank you for taking the time to share your wonderful experience at Alam Kulkul boutique resort. We're thrilled to hear that you enjoyed your stay. We appreciate your kind words about our propertyWe look forward to welcoming you back for another amazing stay at Alam KulkulWarm regards
by A verified traveler
Posted 16 Aug 2024
Property had beautiful gardens and accommodation set well back from street noise.
Rooms need to be updated and a good clean. Although towels and linen were very clean, bathrooms had grime and needed a good clean. Our room in particular had a mouldy smell and felt damp.
Comment from Hotel Management
19 Aug 2024 by Team of AlamKulkul Boutique Resort, Hotel Management
Dear helen,Thank you for taking the time to share your wonderful experience at Alam Kulkul boutique resort. We're thrilled to hear that you enjoyed your stay. We appreciate your kind words about our property.We look forward to welcoming you back for another amazing stay at Alam KulkulWarm regards
