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Lake Akan Tsuruga Wings

3.5 star property
Lakefront hotel with a full-service spa and a fitness center

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Photo gallery for Lake Akan Tsuruga Wings

Public bath
Buffet
Lake view
Exterior
Fireplace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Spa
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, Lake View, Non Smoking

Lake view

Twin Room, Lake View, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mountain View, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Mountain View, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room with Modular Bath, Lake View, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room with Modular Bath, Mountain View, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Mountain View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room with Shower Booth, Mountain View, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Private bathroom
Electric kettle
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons
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About the neighborhood

Map
4-6-10 Akancho, Akanko Onsen, Kushiro, Hokkaido, 085-0467

What's nearby

  • Akanko Ainu Theater Ikoro - 3 min walk - 0.3 km
  • Lake Akan - 3 min walk - 0.3 km
  • Ainu Kotan - 6 min walk - 0.6 km
  • Akankohan Eco Museum Center - 14 min walk - 1.2 km
  • Taroko Lake Jiroko Lake - 3 min drive - 3.5 km

Getting around

  • Mashu Station - 36 min drive
  • Kushiro Airport (KUH) - 50 min drive

Restaurants

  • ‪奈辺久 - ‬3 min walk
  • ‪Pan de Pan - ‬9 min walk
  • ‪両国総本店 - ‬11 min walk
  • ‪北国の味 ばんや - ‬1 min walk
  • ‪食事処味心 - ‬10 min walk

About this property

Lake Akan Tsuruga Wings

Hotel near Lake Akan
An indoor mineral hot spring (onsen), a garden, and a library are just a few of the amenities provided at Lake Akan Tsuruga Wings. Adventurous travelers may like the cycling at this hotel. The on-site restaurant offers breakfast and dinner. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • Bike rentals, hot springs on site, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), luggage storage, and a gift shop
  • A 24-hour front desk, tour/ticket assistance, and a vending machine
Room features
All 127 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • 32-inch LCD TVs with digital channels
  • Refrigerators, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • APESO

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: JPY 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Tsuruga Wings
Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro, Japan - Hokkaido
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Kushiro
Hotel Lake Akan Tsuruga Wings Kushiro
Kushiro Lake Akan Tsuruga Wings Hotel
Hotel Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro

Frequently asked questions

Is Lake Akan Tsuruga Wings pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake Akan Tsuruga Wings?

Self parking is available for JPY 400 per night.

What time is check-in at Lake Akan Tsuruga Wings?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Akan Tsuruga Wings?

Check-out is at 10:00 AM.

Does Lake Akan Tsuruga Wings provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lake Akan Tsuruga Wings located?

Situated on a lake, this spa hotel is steps from Lake Akan and Akanko Ainu Theater Ikoro. Ainu Kotan and Akankohan Eco Museum Center are also within 15 minutes.

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Lake Akan Tsuruga Wings Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 227 reviews
Rating 8 - Good. 83 out of 227 reviews
Rating 6 - Okay. 21 out of 227 reviews
Rating 4 - Poor. 5 out of 227 reviews
Rating 2 - Terrible. 4 out of 227 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning!
Stayed 1 night in Mar 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing.
Stayed 5 nights in Feb 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone. Super location right in front of the lake
Stayed 1 night in May 2023

10/10 Excellent

Heather Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Jun Jie Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lin

Stayed 1 night in Jan 2024

8/10 Good

yasutoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目ですが、10名の家族、全員楽しめました。 お風呂は鶴雅の方も入れるので、温泉三昧で楽しく過ごせました。 特にオオハクチョウ等水鳥が見られ感激でした。
Stayed 1 night in Dec 2023

8/10 Good

kai ming

Stayed 2 nights in Nov 2023

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
母に阿寒湖温泉の滞在は絶対つるがさんよ〜 と言われて選んだのですが大正解でした。 ホテルの雰囲気がとっても素敵、そしてバイキングの品数、お味ともとっても美味しくて来年の阿寒湖もまたこちらを選ぼうと思います
Stayed 1 night in Oct 2023

10/10 Excellent

Hung Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
令人滿意的泡湯溫泉池可以看到許多美麗的風景飲食選擇非常多樣化，而且品質很高周邊的環境非常天然，甚至可以看到很多的小動物
Stayed 1 night in Oct 2023

10/10 Excellent

hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの窓から見える阿寒湖の美しい景色に癒されました。 食事は豪華でホタテとエビを中心に豪華な食事で大満足でした。贅沢なひと時を頂きました。また利用させて頂きたいと思います。
Stayed 2 nights in Sep 2023

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い敷地と多彩なサービス

食事、お風呂、環境全てにおいて満足度の高いホテル。一泊だと勿体ない気もするので次回は連泊でゆっくりしたい。
Stayed 1 night in Aug 2023

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jae Hoon

Stayed 1 night in Aug 2023

10/10 Excellent

Terada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
もともとグレードの高いホテルですが、常に改善を重ねようとしている企業努力を感じました。バイキングのスタッフのマレーシア人の女性の方がとにかく笑顔が素敵で素晴らしい接客で彼女の存在でお宿の好感度が2割くらい上がりました。とにかく素晴らしかったです。
Stayed 1 night in Aug 2023

10/10 Excellent

Masumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

YURI

Stayed 1 night in Jul 2023

10/10 Excellent

Hon Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kenichi

Stayed 1 night in May 2023

8/10 Good

Hiroyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

LAM

Stayed 1 night in Jan 2023

10/10 Excellent

KAZUKI

Stayed 1 night in Oct 2022