Ratings based on 225 Verified Reviews

3.8 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by アーバンホテル草津 稲田, Hotel Management
貴重なご意見ありがとうございます。またのご利用をお待ちしております。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2022
3 out of 5
by A verified traveler

Posted 15 May 2022 on Hotels
Comment from Hotel Management
17 May 2022 by アーバンホテル草津 山本, Hotel Management
この度は当ホテルにご宿泊頂き、誠にありがとうございました。 お忙しい中ご感想をお寄せ頂きましたこと、重ねてお礼申し上げます。 またのお越しをスタッフ一同心よりお待ち申し上げております。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Feb 2019 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted 26 Apr 2018 on Orbitz
A short walk brings you to the train station that connects to Kyoto. The hotel is quaint, clean, and appealing. The bed was a little uncomfortable, but that is the only complaint I have.
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Close to station near family mart

Posted 26 Apr 2018
I really love the place There’s a park near hotel I will stay at the hotel next time
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Very wonderful ryokan experience!

Posted 8 Apr 2018
Very clean and comfortable for a ryokan Onsen hotel. Just a few minor, almost unnoticeable stains and scuffs due to expected wear and tear over time, but still overall amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri USA

Decent hotel for business

Posted 4 Feb 2018
Close to Kusatsu station and plenty of dining. Very small, typical Japanese rooms that should not be shared except with spouse. Excellent breakfast and staff and very clean and well kept in a quiet location just 2 blocks from city center.
5 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

Good hotel

Posted 19 Nov 2017
Next visit soon ..........................................................................
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 20 Apr 2017
Pleasantly surprised, much better than expected. Ignore all old reviews saying that everything is worn - not anymore! And there were refrigerator and kettle in the room, very handy for noodles and morning coffee. Hot water in the bathroom starts instantly. Pleasant strong water flow in the shower. All much nicer than in the pictures. It was cheaper to stay in this hotel in Kusatsu and commute frequently by train to Kyoto (about 20 minutes, every 6 minutes or so, 410 Yen) than to stay in a hotel in Kyoto.