Ratings based on 256 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jan 2024 on Hotels
by A verified traveler
Posted 30 Nov 2023
Tke room was clean and the bed was comfortable!
Comment from Hotel Management
20 Dec 2023 by Futabaya, Hotel Management
Thank you dear customer for your valuable review.we are glad you liked our place.Thank you and have a good day
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Posted 23 Jul 2023 on Hotels
by A verified traveler
Posted 23 Jul 2023 on Hotels
by A verified traveler
Posted 23 May 2023
Staff was very friendly. We've arrived early and stored our luggage at the hotel. When we returned for check in, our luggage was already in our room.
Comment from Hotel Management
17 Jun 2023 by FUTABAYA Reception, Hotel Management
Thank you dear customer for your wonderful review.We hope you liked the kusatsu onsen.We hope to see you soon. Thank you very much for your cooperation
by A verified traveler
Posted 13 May 2023 on Orbitz
by A verified traveler
Posted 18 Apr 2023
5 onsen spas to enjoy!
Comment from Hotel Management
17 Jun 2023 by Futabaya Reception, Hotel Management
Thank you very much dear customer for your cooperation
by A verified traveler
Posted 21 Jan 2023
Close to main square
by A verified traveler
Posted 20 Jan 2023 on Hotels
