Ratings based on 479 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice onsen hotel just beside the Yubatake
Posted 19 Feb 2024 on HotelsThis was amazing onsen beside the Yubatake (which is right in front on the hotel) so you are in the middle of the town they have Yukata you can borrow and take wear to walk and take pictures outside too.
Breakfast and dinner had a lot of options and was really good. Make sure to Book Hal-Board, it is worth it! They have onsen eggs for breakfast too!
The only downside is that it is a bit old and the walls are thin so can be noisy when people talk on the hallway
but Overall this was an amazing hotel and will come back again!
Comment from Hotel Management
20 Feb 2024 by 草津温泉大東舘 フロント, Hotel Management
Thank you very much for using our hotel.We are glad that you enjoyed your stay with us.We will continue to work hard to make the hotel even better in the future.Thank you for taking the time out of your busy schedule to post.looking forward to seeing you coming again
by A verified traveler
Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by 草津温泉大東舘 フロント, Hotel Management
この度は草津温泉大東舘をご利用いただきまして誠にありがとうございます。今後、サービスの向上を目指していく上で、ご評価を参考にさせていただきます。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 18 Oct 2023
Its near to everything.
Comment from Hotel Management
19 Oct 2023 by KusatsuOnsenDaitokan Staff, Hotel Management
Thank you very much for using Kusatsu Onsen Daitokan. We will take your evaluation into consideration as we aim to improve our services in the future. We look forward to seeing you again.
by A verified traveler
Posted 15 Jul 2023
Comment from Hotel Management
17 Jul 2023 by 草津温泉大東舘 フロント , Hotel Management
この度は草津温泉大東舘をご利用いただきまして誠にありがとうございます。今後、サービスの向上を目指していく上で、ご評価を参考にさせていただきます。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 14 Jul 2023
The hotel was a little run down and old.
Comment from Hotel Management
15 Jul 2023 by 草津温泉大東舘 フロント, Hotel Management
この度は草津温泉大東舘をご利用いただきまして誠にありがとうございます。今後、サービスの向上を目指していく上で、ご評価を参考にさせていただきます。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 23 May 2023
Comment from Hotel Management
15 Jun 2023 by 草津温泉大東舘 フロント, Hotel Management
この度は草津温泉大東舘をご利用いただきまして誠にありがとうございます。今後、サービスの向上を目指していく上で、ご評価を参考にさせていただきます。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 9 Feb 2023
This place is very old, so you can't expect much about the cleanliness. What we didn't like is the heater. The heater is old and the smell is very bad. We can smell the burning oil. Also there is no parking for this hotel.
Comment from Hotel Management
10 Feb 2023 by Kusatsu Onsen Daitokan, Hotel Management
Thank you for using Kusatsu Onsen Daitokan.We will try to improve based on the opinions received from our customers.Thank you very much for taking time out of your busy schedule to post.
by A verified traveler
Posted 8 Feb 2023
Comment from Hotel Management
8 Mar 2023 by 草津温泉大東舘 フロント, Hotel Management
この度は、ご評価頂き誠にありがとうございます。
by A verified traveler
Posted 4 Feb 2023
Nil
Comment from Hotel Management
10 Feb 2023 by 草津温泉大東舘 フロント, Hotel Management
ご評価いただき、誠にありがとうございます。
by A verified traveler
Posted 26 Nov 2022 on Hotels
Comment from Hotel Management
27 Nov 2022 by 草津温泉大東舘 フロント, Hotel Management
この度はご評価くださりありがとうございます。
