Ratings based on 272 Verified Reviews

4.6 out of 5
75% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Aug 2023 on Orbitz
My husband and I spent one amazing night here after hiking Mt Fuji the day before. We didn't know what to expect at our first Onsen but Kusatsu Onsen Buon exceeded our expectations. It is conveniently located by Yubatake Hot Springs and Sainokawara Park. It has a very zen and peaceful atmosphere. We booked a 90 min full body massage at the hotel and the masseuses were spectacular. They addressed every aching body concern after our hike! The breakfast was also plus. I would highly recommend them to my friends and book a stay with them again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2023
4 out of 5
by A verified traveler

Posted 12 Dec 2022 on Hotels
Everything was good except that I thought there will be private onsen , miscommunication Location was fantastic just behind Yubatake which is only a few minutes walk
5 out of 5
by A verified traveler

Highly recommended

Posted 5 Jun 2020 on Hotels
Had a great stay at the Kusatsu Buon. The kaiseki dinners were some of the best I have tried and the breakfasts were pretty good as well. The hotel onsen were spacious and relaxing and I also tried the onsens around Kusatsu during my stay as well and I would say that the ones in the hotel are on par with the main onsens in town. The rooms are standard Japanese style, nothing remarkably different, but still quite comfortable. Overall, highly recommended and well worth spending a weekend or even longer there.
5 out of 5
by A verified traveler

Posted 23 Jan 2020 on Hotels
Excellent experience
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Posted 25 Dec 2019 on Hotels
Very nice facility. Staff is extremely helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2019 on Hotels
5 out of 5
by A verified traveler

Posted 7 Jul 2019 on Hotels
Excellent service and the staffs are very supportive and offer help wherever they can. The room is tidy and clean, very organised and comfortable. Set breakfast and dinner are delicious. We will highly recommend it to friends.
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