Ratings based on 122 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Yokosuka
Posted 17 Mar 2022 on Travelocity
Beautiful scenery and town. Shopping and services are close, but in 5 or 10 minutes walking you can be in the mountains with natural hot spring streams or 15 minutes skiing. Bustling and quiet at the same time.
by A verified traveler
Posted 1 Apr 2021 on Travelocity
Central and convenient to the main attractions at Kusatsu Onsen. Excellent Facility. Good COVID controls in place and still providing stellar services.
by A verified traveler from Illinois USA
Posted 9 Nov 2018
Nice old fashioned hotel, even though it’s a bit outdated. But it keeps their own tradition since 19 century. Really enjoy the Onsen - hot springs ♨️ 😊
by A verified traveler
Posted 12 Jul 2018 on Hotels
great location, old hotel
Recommended
for Everyoneby A verified traveler from Hong Kong SAR China
central location hotel.
Posted 26 Dec 2017Hotel located right in front of 湯畑 and 5 min walk to bus terminal. Outside of hotel is renovated but Inside of hotel a bit aged. Dinner buffet offered many choices though we chose to take the second shift at 7:30 pm. We were a bit disappointed as some dishes were half finished and not replaced with fresh / hot ones.
by Suk Yee
Solo stay overnight trip
Posted 10 Aug 2017 on HotelsWhile there was a little hiccup at the Kusatsu Bus Terminal pickup, my overall stay at the Annex was generally pleasant. It could have been made better to allow me to pay separately at check-in for dinner and breakfast since I was unable to make these choices during booking for single pax.
Recommended
for Everyoneby A verified traveler
Perfect for a weekend relaxing trip
Posted 19 May 2017Location of this onsen was great! The staff, the onsen itself, the foods..... everything was perfect!
by A verified traveler
Convenient hotel. Good view
Posted 1 Mar 2017 on HotelsGood place to stay. Near the attractions and there is a shopping area just under the hotel.
Free shuttle bus to the hotel from the bus terminal.
by A verified traveler
Suck A Relaxing Place
Posted 22 Feb 2017 on HotelsThis place was amazing. It's a very short drive from the ski slopes. It was so relaxing to go to the onsen (hot spring bath) after skiing. The hotel is a 2 minute walk from the show and the back entrance leads straight to the outdoor famous view. The hotel is also about a 3 minute walk to the street with all the bars. There is an indoor and outdoor Onsen separate male and females. The place was very clean and very comfortable. The futon measures are a little thinner and pillows are slightly harder than I'd prefer. The stay was wonderful. The dinner and breakfast busts have so many varieties.
by Larasati
Posted 25 Dec 2016 on Hotels
Great
