Ratings based on 707 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Roseville
Posted 16 Nov 2024
by A verified traveler from Burnaby
Posted 13 Oct 2024
This is a mixed of smoking and non-smoking hotel. At first, our non-smoking room smelled very strong of cigarettes smoke when the A/AC was turned on, but the receptionist was very nice and moved us to a different room that smelled better. I think the smoke was just inside the air condition system, so if you’re sensitive make sure to select the non-smoking room, although didn’t guarantee that it will be free of smell. Other than the smell everything is great. Right in front of the train station, great amenities. They give you bath salt, PJs, fridge, pants ironing board, there’s Lawson in the building. Theres is also a shopping mall and large supermarket nearby.
Comment from Hotel Management
14 Oct 2024 by ホテルボストンプラザ草津 宿泊課 イエン, Hotel Management
Thank you so much for your feedback.We are very happy to know that you enjoyed our hotel.We are looking forward to serving you again soon.Best regards.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 20 May 2024 on Hotels
Breakfast buffet had allergy signs making it easy to stay away from certain foods. Thank you
Comment from Hotel Management
22 May 2024 by Hotel Boston Plaza Kusatsu Receptionist Yen, Hotel Management
Thank you for your feedback and we are looking forward to serving you again soon. Best regards.
by A verified traveler
Posted 16 Apr 2024
location
by A verified traveler
Posted 26 Jan 2024 on Hotels
by A verified traveler
Amazing Stay!
Posted 4 Dec 2023 on HotelsAmazing meals. Dinner was outstanding, and reasonably priced!
Breakfast buffet was excellent with so many choices.
Will surely return to the BOSTON Plaza Hotel!
by A verified traveler
Posted 1 Dec 2023
Very convenient to the train station. The decor is really interesting, especially the hallway in the South Wing. The breakfast buffet is good quality too.
by A verified traveler
Posted 15 May 2023
Comment from Hotel Management
21 May 2023 by 宿泊課 寺元, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。 これからも慢心することなく、努力を重ねて参りますので、今後とも宜しくお願い致します。お忙しい中投稿頂きました事、心より感謝致します。
by A verified traveler
Posted 14 May 2023
Good location which is next to the train station and also within walking distance to the major shopping malls
Comment from Hotel Management
15 May 2023 by 宿泊課 寺元, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。また今回のご滞在に満足頂けたご様子で、何よりでございます。 これからも慢心することなく、努力を重ねて参りますので、今後とも宜しくお願い致します。お忙しい中投稿頂きました事、心より感謝致します。
