Ratings based on 141 Verified Reviews

4.6 out of 5
87% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Mar 2024
The private onsen options were so nice.
5 out of 5
by A verified traveler

Posted 14 Mar 2024 on Wotif
A pleasant and a wonderful experience!
5 out of 5
by A verified traveler

Great stay in Kusatsu

Posted 12 Mar 2024 on Hotels
My two adult sons and daughter in law and I were very happy with our overnight at Hanaingen. We arrived an hour early for checkin but we were greeted warmly with wonderful local sweets and macha. The traditional tatami rooms had comfortable beds plus the usual modern hotel amenities. The four private Onsen rooms are convenient to access plus you're minutes away from Yubataka and the bus terminal in this very walkable town. The beautiful breakfast included with the room is another highlight. Highly recommend!
4 out of 5
by A verified traveler

Posted 2 Feb 2024
Friendly staff, convenient location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 26 Dec 2023
Location is excellent, stay was pleasant, 4 separate room hot tub spring baths were excellent 👍 if only bed not too soft and old, this will be a 5 stars gem.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2023 on Hotels
4 out of 5
by A verified traveler

Posted 1 Nov 2023
Central located lodging with 4 private onsen you can use during your stay. Comes with Welcome tea & sweets and Healthy breakfast. Friendly staff.
5 out of 5
by A verified traveler

Posted 10 Oct 2023
Nice place to stay near the center of Kusatsu. Convenient for all the onsen.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2023