Ratings based on 33 Verified Reviews
2.6 Room cleanliness
2.8 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Could be a lot cleaner, room services weren’t refilled eg. Soap and shower gel.
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 5 Sep 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by The Grand Blue Sky International Hotel Yönetimi, Hotel Management
Sayın Okan Erdoğan,The Grand Blue Sky International Hotel'e verdiğiniz 8 puan için teşekkür ederiz! Sizin gibi değerli misafirlerimizin memnuniyeti, bizi daha da motive ediyor.Seyahatinizin keyifli ve unutulmaz olduğunu duyduğumuza sevindik. Eğer gelecekte tekrar Kusadasi'ne yolunuz düşerse, sizi tekrar ağırlamaktan mutluluk duyarız.Herhangi bir öneri veya geri bildiriminiz varsa, lütfen bize bildirmekten çekinmeyin. Size daha iyi hizmet sunabilmek için her zaman dinlemeye hazırız.Yeniden ziyaret etmeyi düşündüğünüzde, sizi tekrar ağırlamak için sabırsızlanıyoruz.
by A verified traveler
Posted 18 Oct 2022
We love the view from the balcony and being on the beach
by A verified traveler
Posted 19 Jul 2022
The hotel is very old, too far from the city center. many staff very good but some staff very bad. the worst among 4 star hotels in this class and in these options. dishes are less variety, main dishes are sold out soon. There is no new food that is used up and there is a stampede at meal time.
by A verified traveler
Posted 14 Jun 2021
This was one of the worst hotel experiences I've had in my life. I don't know where to even begin...
- We arrived at 11 PM, my reservation fully paid upfront, with proof. The aggressive hotel manager insisted that I had to pay it again, for some reason. When asked, "there's clearly a mistake, can we sleep now and sort this tomorrow?", the answer was a curt "no". Despite showing him receipts, he mansplained me I was wrong and had to pay it again. I was kept waiting for an hour for a reservation I'd already paid SO THAT I COULD SAVE TIME AT CHECK-IN AS I ARRIVE LATE & TIRED.
- When we finally accessed our rooms, another huge disappointment strikes: The room had nothing in common with what we booked. We booked a one-bedroom suite, and was presented a grubby, poorly-lit room that looked like a hospital ward. We demanded a change, but was told that the rooms we booked weren't available and we couldn't be moved. I guess sending a janitor for a few hours and preparing it would require too much thinking and planning.
- The food situation was IMMENSELY stressful. On an average day, you'll spend TWO HOURS waiting in the queue to get food. Terrible people flow management and planning. No COVID-19 precautions. Long queues in front of buffets indoors with badly-behaved guests elbowing you and coughing into your neck. Not acceptable outside a pandemic, but now, it should be criminal. Not to mention the food quality was appalling
- Non-existent hygiene standards. Absolutely gross.
by A verified traveler
Posted 5 Sep 2019
by A verified traveler
Posted 3 Oct 2018 on Ebookers
by A verified traveler
Posted 27 Sep 2018 on Hotels
Wivev from the hotel is nice but rooms are soo old wi fi did not work what so ever service is not the best also food its not the best
by A verified traveler from SF
Reception staff admit web pictures are deceptive
Posted 27 Jul 2015Some staff are extremely helpful but most are mediocre. The food is awful and the timings are rigid. Hot Vegetarian options are non existent.
