Ratings based on 322 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Facilities are fantastic - great for families.
Waterpark, beach, food options, rooms are great.
Only two things to mention, sometimes there is a rush and hard to find a suitable seat during peak dinning times. Uphill walk to our room could be a bit much when tired.
Highly recommend, fantastic hotel.
Comment from Hotel Management
30 Sep 2024 by Misafir Deneyimleri , Hotel Management
Dear Guest,Thank you for taking your valuable time to share your experience with us. We are so glad to hear that you enjoyed so many of our facilities that we offer to all of our guests. We do hope to see you again in the near future.Kind regards,Pine Bay Guest Experiences
by A verified traveler
An enjoyable, all-inclusive resort.
Posted 20 Jul 2024 on HotelsBooked a very last minute stay. We’ve done ‘all inclusive’ stays in Turkey before - this was easily our favourite.
We had a ‘Superior’ hotel room but the resort has both “Hotel” and “Bungalow” style accommodation.
It is well set out around a headland with plenty of trees, a secluded bay with sandy beach (lots of fish to see if you want to snorkel), plenty of pools, water slides, and, if needed, shade to escape full sun in the middle of the day.
Food was generous (a mixture of Turkish and other styles) in the main buffet, though some dishes were better than others. There are also ‘a la carte’ restaurants, but we didn’t try those. Bars and cafes (good coffee) are plentiful.
There are other activities (gym, tennis etc) but we would need a longer stay.
Comment from Hotel Management
13 Sep 2024 by Misafir Deneyimleri , Hotel Management
Dear Guest Simon,Thank you for taking your valuable time to share your experience with us. We are so glad to hear that you enjoyed so many of our facilities that we offer to all of our guests. We do hope to see you again in the near future.Kind regards,Pine Bay Guest Experiences
by A verified traveler
Posted 26 Jun 2024
An absolutely beautiful resort, very picturesque and much larger than expected. Everything needed for a family was on site there was no need to venture out of the resort
Comment from Hotel Management
1 Jul 2024 by Misafir Deneyimleri , Hotel Management
Dear Guest,Thank you for taking your valuable time to share your experience with us. We are so glad to hear that you enjoyed so many of our facilities that we offer to all of our guests. We do hope to see you again in the near future.Kind regards,Pine Bay Guest Experiences
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
14 Oct 2023 by MISAFIR DENEYIMLERI , Hotel Management
Dear Guest,Thank you for taking your valuable time to share your rating with us. We do hope to see you again in the near future.Kind regards,Pine Bay Guest Experiences
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
14 Oct 2023 by MINE ORHAN, Hotel Management
Dear Guest,Thank you for taking your valuable time to share your rating with us. We do hope to see you again in the near future.Kind regards,Pine Bay Guest Experiences
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
12 Sep 2023 by Guest Experiences, Hotel Management
Dear Guest Maryam Alsadat ,Warm greetings from Pine Bay.Please email us from guestexperience@pinebay.com to share information that is more detailed.We appreciate your sharing feedback, and it is our hope that you will give us the opportunity to better serve you in the nearest future.Warm regards,Pine Bay Guest Experiences
by A verified traveler
Posted 25 Aug 2023
Comment from Hotel Management
12 Sep 2023 by MISAFIR DENEYIMLERI , Hotel Management
Değerli Misafirimiz,Güzel yorumlarınız için teşekkür ederiz. Otelimizden memnun kaldığınızı öğrenmek mutluluk verici. En yakın zamanda tekrar misafirimiz olmanız dileğiyle.Saygılarımızla,Pine Bay Misafir Deneyimleri
by A verified traveler
Posted 29 Jul 2022
Renovation, Renovation! I he rooms were in terrible condition, old dirty carpets and wall paper, old showers. Food is great, but the place was understaffed, we had to wait for clean tables at every meal. Beach is beautiful, but the hotel needs major renovation, and more staff.
Comment from Hotel Management
30 Jul 2022 by pinebay, Hotel Management
Hello Mrs. Leman,
First of all we wish you a nice day,
We are sorry for the negative experience you have had in our hotel, Our hotel is one of the most established hotels in the Kuşadası region, We provide arrangements in certain areas every year, However, your valuable comments are very valuable to us, because they increase our motivation to make ourselves better for you valuable.
Thank you also for your nice comments.
Kind regards
by A verified traveler
Posted 3 Jul 2022 on Hotels
We had a wonderful stay at this gorgeous resort! It’s a truly a beautiful place to spend your holiday. The meals were plentiful and had great variety. The beach and pools are perfect. The only issue was the air conditioner in our room didn’t work properly, making a loud sound and not blowing cool air. Then it shut off completely in the middle of the night. We needed to have maintenance come twice. They would not switch us to another room, which would have been much appreciated. We would definitely stay again.
Comment from Hotel Management
19 Jul 2022 by pinebay, Hotel Management
Hello
Greetings from Pine Bay Holiday Resort.
It was a great pleasure to welcome you in our resort hotel.
We would love to see you again with us.
We have taken the necessary notes due to the problem you have experienced. This is very important for us.
Thank you
With love
by A verified traveler
Posted 30 Jun 2022
